Office Specialist

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About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other.


Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.


The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at


Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at .


Location

Augusta University-


Our Health Sciences Campus:

1120 15th Street, Augusta, GA 30912


Our Summerville Campus:

2500 Walton Way, Augusta, GA 30904


College/Department Information

The Dental College of Georgia at Augusta University, we provide dental education to the next generation of professionals by offering hands-on education through innovative research, patient care, and service. Join other dental providers to improve the oral health of Georgia and beyond. The DCG was founded to provide the people of Georgia with quality dental care by educating students in dentistry. As a patient, you have the option to receive treatment in one of our three different practice models consisting of student clinics, resident care, or in the faculty practice. All dental treatments can be completed by the specialists in our facility. We also serve patients in more than 20 clinics across Georgia.


Job Summary

This position is critical course support for the Department of Restorative Sciences. Close interaction with faculty, admin, and students occurs daily to support a quality learning environment. The position is responsible for the development, organization, and maintenance of course documentation, assessments, and schedules, under the guidance of department faculty.


Responsibilities

The duties include, but are not limited to:

DAY TO DAY OPERATIONS:

Oversees the day-to-day operations of the PROS Residency Program.

Organize and oversee the activities of the program to ensure completed work meets required timelines and standards of quality and quantity.

Ensure that timekeeping and faculty and residents are doing effort reporting in the respective campus systems, as well as track the leave of residents.

Submit completed timesheets as requested meeting deadlines.

PROGRAM TASKS:

Establishes and maintains the schedule of program office activities, prioritizes program-related tasks, and ensures that the Program Director is aware of the important deadlines related to program activities, including managing calendars and appointments, composing correspondence/ reports, manuals, preparing teaching material, making travel or meeting arrangements and travel expense reimbursements for faculty and residents.

Facilities meeting deadlines as required.

DATA ENTRY:

Generate the semester program schedules.

Enter and maintain postgraduate academic grades, registrations, and curriculum inventory in Banner. Manage departmental files and academic records for the residency program.

Prepare reports for CODA, ADA Survey, and Annual Report.

Track and maintain Pros Program funds, process check requests, and IDRs, and reconcile accounts.

Pay registrations, dues, and other items.

REQUESTS AND PROGRAM TRACKING:

Track the ongoing activities of the program and maintain accurate records of resident's training, certification, conference attendance, and resident evaluation and review.

Assist in the ongoing review for PROS's upcoming accreditation including the organization of exhibits and appendices, organization of self-study, and maintaining schedule to ensure deadlines are met.

CLINICAL REFERRALS:

Manage clinical referrals for the PROS program, duties include but are not limited to retrieval of faxes, creating accounts for patients, assisting with screening appointments with faculty members to help determine acceptance to the program and assignments of residents, establishing/maintaining communication and customer service to patients, their families and referring doctors.

RECORDS MAINTENANCE:

Responsible for data entry/scanning/storage of logs, manuals, and records.

Have an extensive knowledge of Axium to maintain patient records, perform chart audits, and serve as a backup for scheduling as needed.

Creates spreadsheets, including formulas to organize, display, and summarize data.

Prepare special reports for department management, college administration, and other divisions of the University as requested or required. Specifically, production data reports on the residents.

VENDOR AND OTHER DUTIES:

Coordinate and schedule vendors and speakers for residents for "Lunch and Learn" training sessions, assist with the setting up of catering, and use seminar room and audiovisual equipment.

FINANCIALS:

Critical analysis and tracking of all financial and budgetary information including monitoring expenses, purchases, oversight of data entry, and monthly reconciliation of expenses.

Act independently and in concert with the Chair, to ensure fiscal soundness of the department in alignment with the department and DCG budget policy.

Coordinate expenses from department accounts as approved by the Chair.

Manage department research and travel funds, including oversight, management, and completion of the documentation.

Evaluate budget reports to manage projected annual expenses and prepare department expense reports.

Maintain bookkeeping through monthly PeopleSoft financial reports.

Process reimbursements.

Perform monthly account reconciliations on all accounts.

OTHER: Perform other duties as assigned.


Required Qualifications

Associate degree from an accredited college or university in a related field.

OR

High school diploma, GED, or equivalent from a recognized state or federal accrediting organization with a minimum of three years of progressively responsible office support experience.


Preferred Qualifications

Advanced formal education beyond an Associate's degree from an accredited college or university in business or accounting.

Experience in a dental office or practice
Experience with Axium software
Experience with Banner software


Knowledge, Skills, & Abilities

KNOWLEDGE

Proficient in Microsoft Office and other computer software/databases


SKILLS

Organization skills

Excellent interpersonal, written, and verbal communication skills

Excellent customer service and time management skills


ABILITIES

Ability to maintain confidentiality

Ability to learn PeopleSoft

Ability to multi-task and work independently


Shift/Salary/Benefits

Shift: Days/M-F

Pay Band: B3

Salary: Minimum $16.54/hour

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!


Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.


Credit Check

This position will require the acquisition of a P-Card and/or handle cash, credit or other sensitive information and will require a satisfactory Consumer Credit check as a condition of employment.


Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.


Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.


How To Apply

Consider applying with us today!

Applicants are encouraged to tailor their resumes to the position of interest by clearly highlighting relevant work experience and skills gained from previous employment. Resumes should reflect how your background aligns with the qualifications and responsibilities of the role.

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university

Select University Faculty & Staff > Internal Applicants if you are a current university employee


If you need further assistance, please contact us at View phone number on click.appcast.io