Leasing Associate

Multi-Site Leasing Associate The Multi‑Site Leasing Associate will be the primary person responsible for the leasing of specific portfolios in the DMV area. The Multi‑Site Leasing Associate will work with the marketing and management team to ensure that the apartments are in show ready condition, all prospects are responded to in a timely and professional manner, tours are scheduled, and prospects are followed up with and encouraged to submit applications. In addition, the Leasing Associate shall manage the prospect through application submittal, lease signing and move in process. This individual should have a high level of energy and consistently demonstrate the utmost professionalism. Typical duties of a property leasing associate include showing properties to prospective residents and participating in marketing campaigns, facilitating a quality experience for prospects and residents, and contributing to a positive work environment by exhibiting qualities and interactions that support the company’s code of ethics of professionalism by positively representing the company with customers, clients, colleagues, and management. What you’ll do Greet prospects and pre‑qualify by covering all criteria (ask questions to determine needs, type apartment, floor level, household size, move‑in date, where previously lived, why they are moving, etc.) Immediately record all telephone, email and in‑person visits into Yardi system, when the lead is not automatically synced through Prospect Portal. Inspect vacant apartments, which are being shown daily to ensure they are new residents ready. Demonstrate features and benefits of the community and link to future residents’ needs; close the sale. Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements. Review and process applications for approvals (i.e., credit check, rental history, etc.). Submit application approval with manager for approval. Follow up with applicants regarding status. Ensure apartment is ready for residents to move‑in on agreed date. Follow‑up on prospects you were unable to close and attempt to close sale again. Continue to follow‑up with prospects weekly until they advise they are no longer interested. Record all follow‑up efforts in Yardi in Prospect contact section. Prepare lease agreement and send for signature to future residents. Orient new residents to community on move‑in day. Assist in monitoring advertising effectiveness by reviewing and commenting on marketing material. Always represent the company in a professional manner. Must be available to work weekend hours. Position Focus Marketing Advise residents of referral concessions (if applicable). Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc. Seek opportunities to market community through outreach. Distribute newsletters, pamphlets, flyers, to outreach at local employers, college campuses or other locations. Prepare and distribute resident referral flyers through Rent Café and/or by hand to each door. Conduct market surveys and shop competitive communities. Administrative Utilize Yardi software for all areas of leasing and resident activity. Be able to review and update information on Dashboard daily. Effectively prepare lease paperwork for both new and renewing residents. Process background screening on all prospective residents within 24 hours of receiving the application. Comply with federal, state, local and company policies, procedures and regulations related to fair housing. Record communications with current and prospective residents in the Yardi memo feature. Who you are High School Diploma or greater Microsoft Office (Word, Excel and Outlook) Yardi experience or other property management software preferred At least 3-5 years’ leasing experience. Able to read, write and speak English proficiently Physical Requirements Tour prospective residents to apartment homes on multiple floor levels where no elevator is present. Lift up to 25 pounds. Communicate effectively both oral and written to prospective residents. Benefits 401(k) Dental insurance Health insurance Paid time off Vision insurance #J-18808-Ljbffr NOVO Properties