Production Manager

Herschend isseekingasavvyanddriven Production Manager to leadperformanceoperations forour newest hospitality venture, Dolly Parton’sSongTeller Hotel , locatedin the heart of Downtown Nashville.The ideal candidate is driven to create meaningfulexperiences for our hosts, guests, and community while simultaneously ensuring the success & profitabilityofeach performance that takes place on property. Inspired by Dolly Parton's epic career and trailblazing spirit, SongTellerHotel in Nashville is as unique as the global icon herself. Dolly welcomes guests to a place where they can Love Every Moment; it is a place to unplug, to connect with loved ones and to be entertained. The ProductionManager positionprovides a unique opportunity for the right individualtolead thepre-openingeffortsfor Dolly Parton’sSongTellerHotel featuring245rooms,twoF&BEntertainmentvenues, amarket,andDolly Parton’s Museum.The positionis responsibleforensuringthe consistent delivery of the brand experience and achieving financial targets and related business KPI’sfor theperformances.The Production Manager willensure every artist who graces our stages has an exceptional, seamless experience from advance coordination through performance night.Toachieve success in this role,one must drive results while adhering to ourHeartspitality®culture.The position will serve as the primary point of contact for artists, managers, and agents inadvanceof performances, coordinating all technical and hospitality riders. SongTellerHotel Nashville is more than just a place to rest your head,it's a hub of music, style, and hospitality designed the Dolly-way. Sprinkled with glamour, artistic surprises and a sense of humor -it's an experience as unforgettable as the entertainer herself. SongTeller Hotel celebrates the people, talent and setting of the destination, weaving the local music and culinary scenes together. So come experience the unique charm, and hospitality that could only be created by the iconichostessherself!

SUMMARY OF ESSENTIAL FUNCTIONS & RESPONSIBILITIES

In conjunction with leadership, direct and organize the daily operationsof all performances through the property Ensure a positive work environment for all Hosts andhigh levelsof engagement and job satisfaction using company Lead with Loveprinciples andcreating a “great place to work for great people.” Distribute and reviewartist riders, ensuring all production, catering, and hospitality requirements aremet prior to arrival Coordinate load- in and load-out schedules, stage plots, and input lists with the venue’s audio/visual team Assistwith leading safety effortsfor all items related toperformances. Ensure compliance with all company,industry, state and federal safety requirements,proceduresand standards. These include but arenot limited to training, inspections, audits, record keeping, etc. Greet andassistartistsand their crew upon arrival, ensuring a warm and professional welcome befitting our venue Oversee sound checks, rehearsals, and stage changeovers to ensure shows run on time and on budget Demonstrates level ofproficiencyaroundfinances, budgeting,and forecasting activities. Collaborates with hotel operations, food & beverage, and security teams to fulfill artist needs throughout their visit Maintain strong relationships with talent buyers, booking agents, and tour managers Ensureall period-end activities for areas of responsibility are completed andaccurate. Work with department and corporate leadership on approved capital upgrade projects and make recommendations for the development of future projects. Maintain project timelines and budgets for various capital upgrades and other special projects Maintain awareness of current audio/visual/lighting technologies and production vendors, with the ability to evaluate and specify the proper equipment for the application Liaises with Finance,Accountingand IT leadership to resolve payroll, cash handling, payables, billing and point of sale issues. This job description is not an “all-inclusive’ list of the duties and responsibilities of this position or of the skills and abilitiesrequiredto perform this position.

QUALIFICATIONS

Requires a minimum of 3-5years direct job-related experiencein live music production, tour management, or venue operations Familiarity with audio/visual equipment and basic sound system operations Deep knowledge of Nashville’s music industry and live music production standards Strong organizational and communication skills with a devotion to detail Ability to work evenings, weekends, and holidays asrequired Calm, solutions-oriented demeanor under pressure- because show time waits for no one Genuine ardor for live music and creating unforgettable artist and guestexperiences. Must successfully pass a post-employment offer background check. Must have strong computer skills and working knowledge of common industry software such as POS, Micros/Simphony, Outlook, Office, Excel, and Word. Must be able to prioritize and complete work assignments ona timelybasis. Mustmaintainstrict confidentiality and judgmentregardingprivileged information. Must haveprofessionalappearance with good personal hygiene. Able to meet the physical demands of the job.

ABOUT DOLLY PARTON'S SONGTELLER HOTEL & HERSCHEND

Dolly Parton’sSongTellerHotel is thenewest hospitality ventureof Herschend, theworld’s largest family-owned themed attractions companythat’sbeen Bringing Families Closer Together by Creating Memories Worth Repeating ® for seven generations. Our 12,000+ passionate employees (hosts) collectively entertain 15 million guests each year across our two-dozen wholesome family entertainment brands. Each offers distinctive experiences that inspire discovery and deliver on Herschend’s commitment that every guest leaves with two things: a smile and a deeper connection with one another. The heart of Herschend’s success has long been the world-renowned hospitalitythat’srooted in our DNA. We call itHeartspitality®.It’s a unique culture that blends our ethos of Leading with Love and our purpose of Bringing Families Closer Together by Creating Memories Worth Repeating® to create real impact and joy that spreads through our hosts to our guests and out into our communities. As anequal-opportunityemployer, we strive to provide environments where every host, guest, and partnerfeelwelcome, valued, and loved. Wefirmly believethat words and actions matter, which is why all individuals areto be treatedequally and with respect. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Songteller Hotel