Maintenance Service Director

Job Description

Job Description

Maintenance / Environmental Services Director

Location: Charter Senior Living of Dedham, MA
Pay Range: $80,000–$85,000 per year (Based on Experience)
Schedule: Full-Time | Onsite Leadership Role

Our Mission: To Enhance the Human Spirit

At Charter Senior Living of Dedham , we take pride in creating a safe, comfortable, and beautiful home environment for our residents. We’re looking for an experienced and motivated Maintenance / Environmental Services Director who takes pride in keeping things running smoothly — and understands that great maintenance helps enhance quality of life.

This leadership role is ideal for someone with hands-on maintenance, HVAC, and building operations experience who thrives in a people-centered environment and enjoys working as part of a caring, mission-driven team.

Our Core Values

Serve with Heart
Serve with Purpose
Serve with Courage
Have Fun While Serving

Position Summary: Maintenance / Environmental Services Director

The Maintenance / Environmental Services Director is responsible for the overall maintenance and appearance of the community, including resident apartments, common areas, mechanical systems, grounds, and equipment. This position ensures that the building remains safe, functional, and welcoming for residents, visitors, and team members.

The ideal candidate will lead by example, perform hands-on work, and coordinate maintenance operations with other departments to promote efficiency, comfort, and resident satisfaction.

Key Responsibilities

• Oversee and perform general maintenance, including HVAC, electrical, plumbing, painting, and carpentry work.

• Manage all community equipment, safety systems, and maintenance records to ensure compliance with state and federal regulations.

• Supervise and mentor maintenance staff, fostering teamwork and accountability.

• Coordinate preventative maintenance programs and respond promptly to work orders and emergencies.

• Ensure proper upkeep of grounds, landscaping, and building appearance.

• Lead carpet care, painting, and apartment turnover projects to ensure units are move-in ready.

• Drive the community van and assist with resident transportation as needed.

• Build positive relationships with residents by being visible, responsive, and respectful of their needs.

• Collaborate with other department leaders to ensure a holistic, resident-centered approach to service and safety.

• Maintain vendor relationships, budget tracking, and purchasing for maintenance supplies.

Qualifications

• Minimum 3–5 years of experience in maintenance, facilities management, or environmental services (senior living or healthcare preferred).

• Working knowledge of building systems, mechanical equipment, and maintenance best practices.

• Ability to perform hands-on repairs and lead by example.

• Excellent communication, organization, and leadership skills.

• Compassionate and service-oriented attitude.

• Must have a valid driver’s license and be able to safely operate a community vehicle.

What We Offer

• Competitive Pay: $75,000–$80,000 annually

• Reliable Hours

• Free Medical Insurance Plan (for eligible employees)

• Medical, Dental, Vision Insurance, and More

• Paid Training, Time Off, and Holiday Pay

• Referral Bonus Program

• Career Growth Opportunities

• Supportive, Family-Oriented Culture where your voice is valued

What Our Team Says

“It truly feels like a family at Charter.”
“The residents are an extension of my family now.”
“Charter means what they say — they put people first and truly believe in enhancing the human spirit.”
“We have fun while serving, and our residents make every day rewarding.”

Join a Mission-Driven Team

If you’re an experienced Maintenance or Environmental Services leader who takes pride in quality work and compassionate service, we’d love to meet you. Join Charter Senior Living of Dedham and help us continue to enhance the human spirit through excellence in care, comfort, and community.