National Technical Manager

National Technical Services Manager

At ALS, we encourage you to dream big. When you join us, you'll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.

About the Position:

The National Technical Services Manager is responsible for the oversight and management of technical development projects throughout the ALS Laboratory Group - Environmental Division in USA laboratory network, with the objective of developing and promoting nationally harmonized "best practice" methods and technologies where possible.

Specific Responsibilities:

• Provides leadership and direction to designated staff in areas of technical development, technical innovation and Quality;
• Provides Technical guidance to the LIMS development project team by:
• Providing technical specifications and;
• Collaborating with the IT project manager to provide technical specification priorities.
• Providing input to the LIMS Manager on the design of LIMS functionalities that will improve the operation and efficiency of laboratory processes, and that will best meet our clients' needs in terms of product deliverables;
• Oversees the development and determination of best practices for specific test methods;
• Coordinates the development of new tests in existing areas of expertise;
• Monitors existing methods and continuously works to make improvements that will result in improved performance and efficiency;
• Ensures a transfer of existing test capabilities to all laboratories within USA, may assist with international transfer of existing test capabilities;
• Coordinates and manages individual high profile or priority development projects;
• Provides direction on technical development projects to Senior Scientists, Technical Specialists, or other staff that have been assigned by Laboratory Managers to work on priority technical development projects;
• Acts as a technical resource to staff, Account Managers, and clients across the country;
• Works together with the National Quality Manager to make decisions regarding approaches to systems and protocols that pertain to analytical method development, documentation, validation, acceptance, performance measurement, and other related topics;
• Provides input and oversight to the Robotics group with respect to the selection and evaluation of new projects.
• Oversees systems for tracking and prioritizing known technical issues;
• Ensures that all technical development projects are documented consistently, and in a format where they can be easily accessed across the network, now and in the future;
• May be required to perform other duties or take on additional responsibilities as required by Senior Management.
• Use correct methods in accordance with the established procedures and schedules while ensuring analytical quality;
• Observe established safety regulations and comply with all ALS health and safety policies and procedures;
• Other duties as assigned.

Required Knowledge, Skills & Abilities:

• Meticulous attention to detail and accuracy;
• Ability to manage multiple tasks in an environment of competing priorities and deadlines;
• Excellent communication skills;
• Open to rapid change and growth;
• Ability to work with minimal supervision;
• Very strong in MS Excel, PowerPoint and Word;
• Ability to think analytically;
• Strong work ethic.

Required Qualifications:

• Bachelors Degree or Masters degree in Science preferred;
• Minimum 5 years working with a Quality System
• Minimum 5-7 years experience in a management position.

Physical Demands:

• Manual dexterity to perform intricate and/or repetitive tasks;
• Wear issued personal protective equipment (PPE) such as dust masks, gloves etc., when required;
• Ability to stand for a full shift;
• Ability to sit at a desk and do general office work, which includes periodic sedentary responsibilities;
• You may be exposed to unpleasant odors;
• Please note that ALS operates 24/7 and may require day, afternoon, and graveyard shift work including weekends.

Working at ALS

The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.

Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence.

At ALS, you'll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us.

We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.

Everyone Matters

ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.

Qualified candidates will be considered without regard to race, colour, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, pregnancy and pregnancy-related conditions, genetic information and any other characteristics protected by the law. We invite resumes from all interested parties, including women, members of minority groups, and persons living with disabilities.

ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.

Eligibility To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.

How to apply Please apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.