Commercial Systems & Analytics Lead

About UsFounded in 2015 to develop the world’s first industrially scalable laser metal additive manufacturing solution, VulcanForms is reshaping how the world manufactures critical products. We build and operate advanced digital infrastructure that enables innovation, accelerates growth, and supports sustainability across aerospace, defense, medical, and other essential industries. Through our vertically integrated capabilities, including scalable additive manufacturing and precision machining, we deliver true end-to-end production at scale by combining cutting-edge technology with a foundation of proven industrial craftsmanship. Our team brings deep expertise in manufacturing, materials science, software, automation, and operations, united by a shared commitment to quality, curiosity, and accountability. We foster an inclusive culture where people take ownership, solve meaningful problems, and continuously learn, because we believe diverse perspectives lead to better outcomes.Job PurposeVulcanForms seeks a Commercial Systems & Analytics Lead to turn an operational Salesforce environment into a business system used by multiple functional teams in support of our commercial objectives. This individual is the hands-on owner of the platform, of the dashboarding and insight layer built on top of it, and of the data flow between our commercial systems and our ERP.Configuration, model building, and analysis are performed personally, with external partners engaged for supplemental capacity as needed. The role reports to the Senior Director of Commercial Operations and partners closely with sales, sales operations, finance, engineering, and operations planning.Key ResponsibilitiesServe as Salesforce system administrator and primary configuration owner, including data model, automation, validation, permissions, and the security and sharing modelBuild and maintain the reporting and dashboard suite used by the sales team, sales operations, finance, and executive leadershipProduce standing commercial analysis: win/loss patterns by vertical, quote-to-order conversion and cycle time, pricing and margin trends, and pipeline healthBuild the models and data layer behind the commercial forecast, which the business unit owners own and Sales Operations facilitatesPerform configuration, testing, and deployment directly, and manage sandboxes, release management, and change controlOwn a prioritized enhancement roadmap sequenced by business impact, and translate stakeholder requirements into executable build plansOwn the data contract between Salesforce and Epicor — quote to order to backlog — and the reconciliation that keeps commercial and operations alignedMaintain the linkage between opportunity, intake, and purchase order, and contribute to the design of front-end order capture in Salesforce that feeds EpicorBuild and maintain quote configuration including product catalog structure, pricing rules, and approval routing. Develop plan to automate the cost and margin inputs assembled ad hoc todayDevelop and administer the data hygiene strategy, and build the audit tooling and metrics that make the standard measurableTrain internal users, maintain documentation, and serve as the primary point of contact for platform supportScope and manage external implementation partners, reducing reliance on outside capacity over timeQualificationsFive-plus years spanning Salesforce platform ownership and commercial or business analyticsDirect experience as the primary administrator of a production Salesforce org, with the Salesforce Certified Administrator credentialDeep declarative configuration expertise: Flow, complex validation logic, data model design, and the Salesforce security and sharing modelDemonstrated analytical capability beyond report-building; be able to frame a question, build the model, and defend the answer to leadershipAdvanced Excel and strong SQL or equivalent data query skillsExperience integrating Salesforce with an ERP such as Epicor, including order and bookings flows between CRM and ERPExperience developing and executing data quality and governance programs, and training non-technical usersManufacturing or engineered-to-order environment where CRM data feeds production or capacity planning preferredSalesforce Advanced Administrator or Platform App Builder certification, CPQ configuration experience, and familiarity with BI tooling such as Power BI or Tableau are a plusCompensation & BenefitsAnnual base salary ranges from $121,200 to $166,600. VulcanForms provides medical, dental, vision, and life insurance; paid time off; and 401(k) matching.