Commercial & Industrial Door Systems Field Technician

Join Vortex Doors as a Commercial & Industrial Door Systems Field TechnicianVortex Doors is known for top-tier service and a customer-first mindset in commercial and industrial door repair. We’re hiring a seasoned field technician with 4+ years of hands-on door industry experience to install, service, and maintain door systems, docks, and associated hardware.A day in the fieldYou’ll start your day with a safety check, load your company-provided vehicle, and head to customer sites. On any given job, you might replace broken springs, align tracks, troubleshoot low-voltage wiring for access control, or perform storefront glazing. You’ll explain your findings to customers, offer cost-effective solutions, and close each call with meticulous documentation and a quality check aligned to code and company standards.What you’ll handleInstall, diagnose, and repair commercial doors, dock equipment, and related hardware using the right tools and techniques.Resolve issues involving springs, hinges, locks, operators, and electrical/low-voltage components; welding training available if you’d like to learn.Configure door hardware: locks, handles, closers, low-voltage wiring, and access control systems.Verify every install and repair meets safety requirements and building codes.Deliver clear, helpful communication to customers about scope, process, and options.Maintain accurate records for service calls, installations, and repairs; submit reports as needed.Perform final quality checks to uphold our unsurpassed workmanship standards.Why VortexIndustry-best training at our state-of-the-art facility: commercial/retail openings, hardware, storefront glazing, and automatic doors.Defined career paths with multiple advancement levels and ongoing development.Continued learning on manual doors and dock equipment for industrial openings; opportunities for industry certifications.Hands-on training for hollow metal doors, frames, and hardware.Strong, active safety culture and a supportive, positive team environment.Recognition programs and rewards for great performance.Comprehensive compensation and health benefits, 401(k) match, 8 paid company holidays, and Vacation/Sick program.Company-provided uniform, tools, and an annual boot allowance.Use of a company-provided vehicle for customer service visits.What you bring4+ years of commercial door service experience and a high school diploma or equivalent (GED).Excellent mechanical and technical aptitude with strong troubleshooting skills.Ability to lift 50+ lbs., climb ladders up to 20’, work on your knees for extended periods, and operate power tools safely.Strong customer-facing communication skills; able to collaborate under any conditions.Comfort working in a fast-paced setting; able to relay information clearly and persuasively when needed.Attention to detail with a commitment to quality; reliable and self-motivated.AAADM certification is a plus.Knowledge of multiple door types/brands and hardware; skill with hand and power tools.Proficiency with fractions and accurate tape measure reading for precise installation.Knowledge of safety regulations and dedication to safe work practices.Basic computer skills.Schedule & work conditionsFull-time schedule within business hours of 7:00 AM to 5:30 PM, Monday–Friday; overtime and on-call as needed.Continuous training as you progress with Vortex.Fast-paced, results-oriented environment.Valid driver’s license and ability to drive a company vehicle.Must pass Drug test, Background check and Motor Vehicle checkYou’re proficient inCustomer ServiceIndustrial ConstructionCreating Preventive Maintenance PlansEquipment TroubleshootingElectrical Troubleshooting SkillsTroubleshooting SkillsMechanical Troubleshooting SkillsElectrical Systems Diagnostics & RepairCommercial Electrical ExpertiseElectrical InstallationElectrical TroubleshootingElectrical RepairMechanical TestingGlass InstallationGlazingGlass CuttingDoor InstallationMeasuring and QuotingConstruction Site InstallationElectrical / Electronic SystemsConduit PullingTape Measure ReadingMaintenance and Repair SkillsConduit BendingIndustrial Electrical ExperienceMechanical Assembly SkillsIndustrial Electrical SystemsEquipment Diagnostics & TroubleshootingMechanical Systems & Component RepairLow Voltage Cabling InstallationEquipment Installation & WiringAccess Control SystemsEquipment Repair & MaintenanceConcrete Installation & FinishingEquipment InstallationHigh School / GEDExcellent Communication SkillsExperience in a Manufacturing EnvironmentBasic Computer SkillsTools & technologies you’ll useIndustrial ControlsPower Tools #J-18808-Ljbffr Vortex Industrial Doors