Finance & Accounting Associate

Finance & Accounting AssociateNTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Finance & Accounting Associate to join our team in Plano, Texas (US-TX), United States (US).Job Description – Accounts Receivable & Accounts Payable Specialist Day to Day Job Duties:Monitor customer accounts to identify overdue balances and contact customers to arrange timely payment while maintaining professional and positive client relationships. Maintain accurate collection records, document customer interactions, and report on collection activities and outstanding receivables. Take appropriate follow-up actions to encourage timely payment in accordance with contractual terms. Process customer payments and refunds and ensure payments are accurately and timely applied. Provide remittance information to the Cash Application team and support accurate application of customer payments. Address collection-related matters raised by management and support resolution of customer account issues. Monitor and correct data discrepancies that may affect billing quality and operational processes. Perform system-wide reconciliations and assurance checks to support accurate billing and collection operations. Monitor applicable process Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Identify potential issues that could affect billing or collection KPIs and proactively coordinate resolution. Maintain applicable business controls in accordance with SOX requirements and support audit-related activities. Support billing-system improvements, implementations, and changes to existing billing processes as required. Process physical checks received at the Plano HQ office. Collaborate with Tax and Payroll teams to determine appropriate General Ledger (GL) coding for checks received. Deposit checks into the Bank of America account using remote deposit capture technology. Redirect checks intended for other NTT entities to the appropriate lockbox locations. Provide the Cash Application team with deposit information, GL coding, digital check copies, and deposit confirmation reports. Maintain secure custody and filing of deposited checks and checks requiring additional coding research. Maintain a master Excel record of deposits and related transaction details. Support Accounts Payable operations by coordinating vendor check distribution through USPS and FedEx according to established AP procedures. Collect vendor notices, correspondence, forms, and other documentation received through the AP mail/locker process. Scan and route Accounts Payable documentation to the appropriate entity-level AP teams for timely processing. Support invoice-processing activities, vendor inquiries, and payment-related activities. Initiate wire payments and tax payments in accordance with established procedures and controls. Collaborate with Finance, Treasury, Tax, Payroll, Accounts Payable, Accounts Receivable, Cash Application, vendors, customers, and other stakeholders to support timely and accurate financial operations.Basic Qualifications:Minimum 3+ years of relevant experience in Accounts Receivable, Collections, Accounts Payable, Billing, Finance Operations, Treasury Operations, or a related finance function. Minimum 3+ years of Experience working as a Collection Specialist or in a similar Accounts Receivable or collections-related role. Minimum 3+ years of Experience monitoring customer accounts, following up on overdue balances, and supporting collection of outstanding payments. Minimum 3+ years of Experience with invoice processing, vendor inquiries, and payment-processing activities. Knowledge of billing procedures and collection techniques. Solid understanding of relevant accounting principles and financial processes. Minimum 3+ years of Experience with payment processing, refunds, cash application, account reconciliation, and billing-related activities. Minimum 3+ years of Experience supporting financial controls, compliance activities, reconciliations, and audit requirements. Working knowledge of Microsoft Office applications, including Excel, and experience working with financial or operational databases.Nice to Have:Experience working with SAP or another enterprise ERP platform. Experience supporting both Accounts Receivable and Accounts Payable functions. Experience with Treasury operations, check processing, remote deposit capture, and cash application activities. Experience with wire transfers and tax-payment processing. Experience supporting SOX controls, audits, and finance-related compliance processes. Experience with billing-system implementation, enhancement, or process-improvement initiatives. Advanced Microsoft Excel skills for maintaining financial records, reconciliation, reporting, and data analysis. Experience working within a large, multinational, or multi-entity organization. Strong data-analysis, reconciliation, and problem-solving skills. Strong written and verbal communication skills. Strong customer-service and negotiation skills with the ability to communicate professionally with clients and vendors. Ability to work effectively against established targets, deadlines, SLAs, and KPIs. Ability to manage multiple priorities and work effectively in a team environment. Ability to remain organized and effective when handling time-sensitive or high-volume financial activities.Physical Requirements / Working Conditions:Ability to perform general office-related duties. Must be able to perform the essential responsibilities of the position with or without reasonable accommodation. Ability to support physical check-processing and document-handling activities at the Plano office as required.About NTT DATA:NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. Sierra Systems, An Ntt Data Company