Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member Full Time in Overland Park, KS Replies within 24 hours Benefits License Reimbursement Salary Plus Commission Bonus based on performance Health insurance Opportunity for advancement Paid time off Competitive salary Flexible schedule Training & development ABOUT OUR AGENCY Our agency has proudly served the community for over 11 years, backed by more than 22 years of experience with State Farm. We’re a tight-knit team of four, plus myself, and we’ve built a culture rooted in teamwork, positivity, and genuine care for both our customers and each other. We believe in working hard and celebrating often. We recognize birthdays, anniversaries, and holidays, and we love to mix in team-building events — this year, we spent opening day at the Kansas City Royals game! The office is stocked with beverages, snacks, and a full coffee bar to keep everyone energized throughout the day. We also offer health insurance and fun incentive promotions throughout the year to reward great performance. Our office culture is truly one of connection and collaboration. Everyone steps up to help when needed, and we make sure to balance focus with fun. My puppy comes to the office nearly every day, adding to our warm and friendly atmosphere. We take pride in doing what’s best for our customers while creating a workplace that’s enjoyable, supportive, and full of laughter. ROLE DESCRIPTION As a Customer Relations Representative - State Farm Agent Team Member with Shaun Reeves - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. Compensation: $45,000.00 - $70,000.00 per year Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents/employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. Join a community of good neighbors Make a difference in your community every day. Gain confidence and grow your dream career. Earn benefits and rewards that are second to none. #J-18808-Ljbffr