Registered Counsellor - WA

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real‑time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on‑the‑ground assistance to manage time‑sensitive incidents. By harnessing real‑time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom‑line business outcomes. An Exciting Time to Join Sonder! Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well‑capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale. Our impact and scale: 1,000,000+ members across multiple countries 200+ team members, plus an extensive network of on‑the‑ground responders If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing! About the role As a Counsellor, you will provide short‑term, solution‑focused therapy to our members within a stepped care model. You will work with diverse individuals across various age groups and cultural backgrounds, supporting them with mental health challenges through online counselling sessions. This role involves delivering six counselling sessions per day, helping members develop self‑management strategies and achieve positive mental health outcomes. You will be supported by a multidisciplinary team, with access to monthly supervision and escalation pathways when needed. This is a permanent position and we welcome both full‑time and part‑time candidates (minimum four days per week). Saturdays will form part of the regular working week. You will be based in Western Australia, working remotely while being connected to our Sonder HQ in Sydney. What you’ll be doing Deliver short‑term, solution‑focused therapy to members within a stepped care model. Conduct six online counselling sessions per day. Work with members from diverse backgrounds, providing culturally safe and inclusive support. Assist members in developing self‑regulation strategies and achieving their mental health goals. Consult with internal and external health and wellbeing providers to implement individualised care plans. Maintain accurate and comprehensive case notes in compliance with best practice standards. Engage in regular clinical supervision, training, and quality assurance activities to ensure high professional standards. Who are we looking for? The ideal candidate has a growth mindset and is passionate, self‑motivated, and takes pride in producing high‑quality work every day. Above all else, you embody the Sonder values and love working in a fast‑paced, dynamic workplace. Qualifications A minimum bachelor's degree in counselling from Australia or New Zealand. Valid registration with a professional body such as PACFA‑Clinical, ACA – Level 3 or above. Minimum of 3 years of direct experience in one‑to‑one therapy sessions with adults, including conducting assessments and developing individualised treatment plans. Demonstrated experience in evidence‑based counselling. Minimum of 400 hours of documented counselling instruction and 140 hours of delivered therapy. Completion of a minimum of 40 hours of recorded therapy during course placement. A continuous improvement mindset focused on quality care and evidence‑based practice. Ability to work collaboratively in a multidisciplinary team and to escalate concerns when necessary. Resilience and adaptability in managing complex situations. Excellent communication, interpersonal, and time‑management skills. Benefits Hybrid and flexible working environment – a balance of in‑office collaboration and work‑from‑home flexibility. Free access to the Sonder app for you and your family, offering 24/7 on‑demand support for health, wellbeing, and safety. Paid parental leave with an attractive return‑to‑work policy: 12 weeks for primary carers and 4 weeks for secondary carers, with primary carers returning to work at 80% for the first 3 months at full pay. Employee Share Option Plan (ESOP) participation. Salary packaging and novated leasing. Annual wellness funding of $250 to invest in your wellbeing. Free coffee on Tuesdays and catered lunch on Thursdays. Team social fund and monthly company‑wide social events. Dog‑friendly office. Volunteer leave: 2 days per year to participate in meaningful causes and contribute back to the community. Equal Employment Opportunity Statement At Sonder, we are committed to fostering a workplace that reflects the rich diversity of the communities we serve. Our members come from all backgrounds, and we know that a diverse team helps us better understand and support their needs. We encourage applications from people of all ages, abilities, cultural backgrounds, gender identities, sexual orientations, and religious beliefs. We are proud to be an inclusive employer and strongly encourage Aboriginal and Torres Strait Islander peoples to apply. We are an equal opportunity employer and all hiring decisions are based on merit, capability, and alignment with the role. All employees are required to complete a National Police Check and Western Workers Compensation (WWCC) clearance. #J-18808-Ljbffr Sonder.io