Software Implementation Analyst

Pay or shift range: $110,000 USD to $120,000 USD. Position Title: Software Implementation Analyst, Partner Integrations Department: Delivery Engineering Reports To: Director, Strategic Programs Location: US Remote Overview Manage the technical aspects of our core system integration solutions. The Software Implementation Consultant and Project Manager form a collaborative unit, with the Project Manager leading project execution, stakeholder alignment, and integration strategy, while the Consultant focuses on technical configuration, requirements analysis, and solution delivery. Key Responsibilities Serve as the subject matter expert on technical partner integration solutions for PremiumPay and ClaimsPay. Lead core system integration projects, including environment configuration and API contract communication. Document technical requirements and use cases; collaborate with Solution Architects to maintain integration diagrams. Support internal teams in resolving production issues and assist sales teams with technical opportunities. Analyze and synthesize information from multiple sources to identify true business needs. Manage multiple initiatives independently, engaging stakeholders to define concepts, review specifications, and secure approvals. Coordinate deliverables and updates with project managers; work closely with developers and QA to align on technical requirements. Conduct end-to-end testing to ensure solutions meet requirements. Travel up to 25% to partner and client locations within the United States. Skills Proven customer-facing experience and strong communication skills with diverse stakeholders. Proactive, self-motivated, and detail-oriented approach to problem-solving. Ability to map solutions to customer business requirements and influence outcomes through negotiation and compromise. Strong analytical, critical thinking, and project management skills, including the ability to prioritize and coordinate across multiple stakeholders. Quick learner with the capacity to adapt to new concepts and products. Education & Experience Bachelor’s Degree in Business, Computer Science, MIS or equivalent experience is required. 4+ years of recent experience in a SaaS environment is required. Experience gathering, creating and managing requirements is required. Experience building UI mockups & wire framing mockups is required. Experience working on third party integrations, REST APIs. Insurance industry experience is highly desired, including policy management and digital payment. AGILE Development & SCRUM methodology experience is preferred. Experience working with complex projects with multiple tasks and subtasks. Action Oriented, Growth Mindset, Positive Outlook, Problem Solver, Self-starter, Demonstrates Ethical Behavior, Strong Drive, Team Player, Supportive & Adaptable to Change, Exudes a commitment to Personal & Professional Development. Physical Demands The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Standard indoor office setting; exposure to computer screens. Requires repetitive motion. Substantial movements/motions of the wrists hands, and/or fingers. Sufficient mobility to work in an office setting; stand or sit for prolonged periods of time; operate office equipment including use of a computer keyboard, mouse, scanner and other tools as needed. See in the normal vision range with or without correction; vision sufficient to read computer screens and printed documents. Ability to hear in the normal audio range with or without corrections. One Inc is an equal opportunity employer and complies with all EEOC legislation in each jurisdiction it operates in. #J-18808-Ljbffr One