Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

ABOUT OUR AGENCY:
I opened my agency in 2011, and today we’ve grown into a strong, successful team of 21. Before becoming an agent, I served as a Corporate Vice President, and I brought that foundation in leadership and business into building the agency I run today. I earned my B.A. from the University of Utah and my M.B.A. from Western Governors University. I’m also a proud dad of six and grandfather to seven, and I love cars, traveling, and creating memorable experiences with my family.

I’m deeply committed to my community, especially through mental health and suicide awareness initiatives—an area I care about greatly. That commitment shows up in our office culture as well. We’re fun, energetic, mission-driven, and focused on helping people every day. We enjoy a business-casual work environment, lots of office parties and celebrations, and a few fun traditions—like our signature red Birkenstocks. I offer a rotational day off plan, 26 additional days off, a 401k, health benefits, and I cover licensing costs for my team.

When it comes to hiring, I look for people who will embrace our culture, work hard, care deeply about what they do, and are always eager to learn and grow. We’re a high-achieving, supportive, and truly winning team, and we take pride in succeeding together.

ROLE DESCRIPTION:
Scott Smith - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.



 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.