Platform Manager - Atlassian Cloud Support - INTL Costa Rica
Insight Global
Job Description Insight Global is seeking a skilled and proactive Platform Operations Specialist to join our team, providing expert‑level support for Atlassian Cloud products, including Jira Software, Jira Service Management, and Confluence. In this role, you will ensure the availability, performance, and continuous improvement of our Atlassian Cloud environment, while supporting internal teams and driving operational excellence. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements Proficiency in administering Atlassian Cloud products (Jira Software, Jira Service Management, Confluence). Strong understanding of Atlassian automation, workflow schemes, permission schemes, and project configurations. Experience supporting platform integrations and APIs (e.g., Slack, GitHub, Insight, REST APIs). Excellent troubleshooting, analytical, and incident management skills. Strong communication skills and ability to work effectively with technical and non‑technical stakeholders. Light Coding experience #J-18808-Ljbffr Insight Global
- ...on 10/13/2025 TheAtlassian Cloud Support Engineer will be responsible... ...Analytics, Confluence, and Atlassian CloudAdministration. This role... ...on ROVO AI (Atlassian’s AI platform), including the design, testing... ...ITSM, DevOps, and knowledge management operations. The engineer...Platform
$121k - $206k
...Director, SalesforceCloud & AI Support Solutions to lead the... ...The role is responsible for platform architecture, AI-powered support... ...data quality, security, vendor management, and people leadership. The... ...chat unification, Experience Cloud modernization, and large‑scale...PlatformContract work$150k - $170k
Manager of Cloud Software (C#/.NET/Azure) Base pay range $150,000.00/yr - $170,000.00/yr Overview... ...smooth testing processes and provide support as needed. Conduct performance testing... ...technologies especially on the Azure platform. Qualifications 10+ years of experience...Platform- ...solutions with the best support team in the business.... ...include Miami, Cabo, Costa Rica, and more!) Job Description... ...via phone and our cloud-based ticketing system... ...include: Managing inbound support requests... ...devices) and software platforms (e.g., Newline Cast, Broadcast...PlatformFull timeWork at officeRemote workMonday to Friday
- ...Key Responsibilities Conduct in-depth customer segmentation to support targeted marketing and personalization strategies. Develop and... ...from customer data QSR or ecommerce industry experience CRM platform experience Knowledge around predictive modeling We are a company...PlatformRemote work
- ...partnering with us to find an exceptional Cloud Security Group Leader. This pivotal role... ...of innovation. This isn't just about managing technology; it's about leading people, fostering... ...of critical assets across diverse cloud platforms. You'll have the autonomy to shape...Platform
- RealPage, Inc. is seeking a Director, SalesforceCloud & AI Support Solutions to lead the strategy and governance of Salesforce capabilities... ...Salesforce operations, including architecture, vendor management, and people leadership. The ideal candidate should possess deep...Platform
- Jack Henry & Associates, Inc. is looking for a Technical Support Engineering Manager to join the Professional Services SmartPay group. This role involves managing the support team for the SmartPay platform, ensuring high-level technical assistance in a fast-paced environment...PlatformRemote job
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- Insight Global is seeking a skilled Platform Operations Specialist in Plano, Texas. The role involves providing expert support for Atlassian Cloud products, ensuring their availability and performance while driving operational excellence. Ideal candidates will have proficiency...Platform
- Databricks is seeking a Sr. Manager for the Data & AI Support Engineering team in Plano, Texas. In this role, you will lead a team that addresses complex technical issues across Spark and AI platforms while ensuring exceptional customer outcomes through strong technical...Platform
- Human Ventures LLC is looking for a Product Manager in Plano, Texas, to shape the future of... ...management, advanced knowledge of cloud products, and strong skills in prioritization... ...a retirement savings plan, and mental health support. #J-18808-Ljbffr Human Ventures LLC
- ...Job Description Job Description AI Cloud Solutions Director Company Overview: Forhyre is a leading technology solutions provider... ..., and computer vision. Strong knowledge of cloud computing platforms, such as AWS, Azure, or Google Cloud. Proven track record of...PlatformFlexible hours
$138k - $198k
...experience. 2 years of experience in program management influencing across a cross-functional... ...Our customers include Googlers, Googler Cloud customers, and billions of Google users... ...across global services, and offers platforms that developers use to build services....PlatformWorldwide- A leading recruitment agency is seeking a Cloud Security Group Leader to enhance the cloud security posture for a dynamic... .... Responsibilities include strategic leadership, managing advanced cloud security platforms, and developing tailored security policies. Exceptional...Platform
$183k - $265k
...responsible AI practices. Experience working with cloud-based data infrastructure. Experience... .... Experience building AI/ML and data platform products for cloud customers. Experience... ...employees and partners. As a Solutions Manager for Google Cloud, you will drive the goal...PlatformFull time- Product Manager - Infrastructure as a Service Ignite your passion... ...Product Manager in Infrastructure Platforms, you will help lead the... ...scalability, and reliability to support growth Owns product... ...product domains Experience in Cloud Foundry and Kubernetes and multi...Platform
$123.2k - $199.1k
Support Enablement and Escalations Engineer (Cortex Cloud) 1 day ago Be among the first 25 applicants Get AI-powered advice... ...such as developers, product management, sales and also customers. In particular... ...- The code to cloud to SOC platform that secures apps from code to...PlatformFull timeRemote work- ...highly experienced and product-focused Atlassian Developer specializing in Jira Cloud Forge . This is a dedicated... ...Functions. Effectively utilize Forge platform primitives, including Forge... ...requirements. Provide advanced technical support and performance tuning for custom...PlatformImmediate start
- Atlassian Developer Location: Either Frisco TX or Overland Park KS (... ...Developer specializing in Jira Cloud Forge. This is a dedicated... .... Effectively utilize Forge platform primitives, including Forge Storage... ...Provide advanced technical support and performance tuning for...PlatformImmediate start
- ...Responsibilities include making critical decisions, leading technical developments, and collaborating in multi-national agile teams. Preferred qualifications include AWS certification and experience with data platforms such as Snowflake. #J-18808-Ljbffr JPMorgan Chase & Co.Platform
- ..., roadmap, and evolution of Toyota’s Linux/Unix platform, which supports Tier‑0 and Tier‑1 business systems, automation frameworks... ..., and AI priorities. Reporting to the Senior Manager, the person in this role will join the Cloud Engineering & Software Development Support team...PlatformRelocation package
- ...Baker Tilly Advisory Group, LP is seeking a Managing Director, Managed Services Experience in... ...experience across the Managed Services platform. The successful candidate will be an... ...Managed Services delivery standards, and support strategic initiatives that enhance scalability...Platform
$157k - $183k
...Overview Job Title: Software Engineering Manager Employer: PepsiCo, Inc. Location: 7701... ...reliable infrastructure and systems to support business-critical applications.... ...Software Architecture; People Management; and Cloud Platforms – Amazon Web Services (AWS) or Microsoft...PlatformWork at officeRemote work- ...digital / multi‑service providers (D/MSPs), technology and digital platform companies in the business of connectedness. Prodapt’s customers... ...five billion devices stay connected. As a Technical Customer Support Specialist, you will support field technicians and internal...Platform
- ...experienced professional to manage and optimize Splunk and other SIEM/SOAR platforms, develop detection... ...Responsibilities Lead production support triage efforts, manage... ...OpenShift containers, Atlassian JIRA & Horizon... ...Splunk, Dynatrace, and cloud CI/CD DevOps tools. Must...PlatformShift workWeekend workDay shift3 days per week
$192k - $267k
.... 10 years of experience with cloud native architecture in a customer-facing or support role. Experience in pre-sales... ...analytics, information lifecycle management, and Big Data. People... ...or Data Analytics products and platforms. Experience influencing cross-...Platform- ...regulations, establishes procedures and supports the Payroll Team Lead with complex compliance... ...ERP/Financial systems integration, and cloud-based deployments. Provide subject... ...Familiarity with Dynamics 365 CE, cloud platforms (AWS/Azure), and software development lifecycle...Platform
- ...sales process. Product Manager / Team Lead This is a... ...Product Manager for the platform. The ideal candidate... ...applications at scale on cloud infrastructure. Senior... ...procedures, and supports the Payroll Team Lead... ...DevOps team to support Atlassian JIRA and Confluence. Runs...PlatformContract workSummer workInternshipSummer internshipLocal area
- ...Hospitalist – Independent Practice Track (MedCBO Supported) MedCBO, Inc. – Frisco, Texas, United... ...Determine clinical services offered Manage clinical quality and patient experience... ...and staffing systems Technology platform and implementation Requirements MD or DO...PlatformContract workLocal area
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