Customer Care Representative

This range is provided by Ultimate Staffing. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $19.00/hr - $19.50/hr Direct message the job poster from Ultimate Staffing SR Business Solutions Manager| Administrative Recruiter Ultimate Staffing is looking for experienced and personable customer account representatives for a thriving client company in Buford, GA. This candidate will also be responsible for exceeding client expectations and ensure service levels are clearly understood.

• Fully onsite in Buford, GA
• Pay range $19-$19.50

Duties and Responsibilities Answer all questions, calls and emails in a timely manner Demonstrates the skills and product knowledge required to perform job functions. Knowledge and use of electronic catalog and website. Ability to navigate AS400 Able to articulate e-mail, fax, and verbally communicate in a clear and concise manner. Support Customer Care Operations from our dealers and team members Check order status/electronic orders Process credits, return authorizations and factory charge backs. Submit changes or cancellations on orders Research and resolve customer inquiries Schedule factory drops Update customer experience center with relevant inquiries Assists customers in showroom as needed Monitor stock levels Other duties as assigned Requirements Strong attention to detail, ensuring purchase orders are placed in a timely manner and any questions regarding purchase orders are handled properly Ability to multi-task and adjust priorities dynamically to meet deadlines and changing goals Previous experience with AS400 is preferred, but not required 1-2 years minimum as a customer account representative in a retail setting preferred- this is not a call center and this skill set will not work for this role Must be able to pass a pre-employment drug screen and background check Education High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience or military equivalent All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Customer Service Industries Administrative and Support Services Referrals increase your chances of interviewing at Ultimate Staffing by 2x Sign in to set job alerts for “Customer Care Representative” roles. Customer Service Representative - State Farm Agent Team Member Buford, GA $40,000.00-$60,000.00 5 months ago Future Opening: Customer Service Representative - State Farm Agent Team Member Customer Service Representative - State Farm Agent Team Member Braselton, GA $48,000.00-$60,000.00 1 year ago Call Center Specialist (Customer Service) Customer Service Representative - State Farm Agent Team Member Part Time- Parks Customer Service Associate- Campgrounds Dacula, GA $40,000.00-$55,000.00 1 month ago Future Opening: Customer Service Representative - State Farm Agent Team Member Customer Service Representative - State Farm Agent Team Member Cumming, GA $40,000.00-$50,000.00 1 week ago Call Center Customer Service Representative Air Services Customer Care-Ticketing Agent Customer Service Representative/ Data Entry Customer Service Representative - State Farm Agent Team Member We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Ultimate Staffing