Activity Center Manager

Full-time

Description

Position Purpose:

The Activity Center Manager is responsible for the day-to-day operations of the Family Wellness Bubble/Activity Center including youth and adult programming facility rentals staffing and guest services. This position leads facility and program staff maintains a safe and welcoming recreation environment manages schedules and resources and develops programs and rental opportunities that support organizational goals and community engagement.

Essential Job Duties & Responsibilities

Facility Operations Safety & Risk Management

• Oversee daily Bubble/Activity Center operations including opening and closing procedures facility readiness guest access and transitions between activities.
• Ensure a safe clean and welcoming facility through regular inspections hazard identification incident documentation emergency preparedness and enforcement of policies and procedures.
• Coordinate with maintenance custodial staff and facility partners on cleaning repairs equipment upkeep shared-space responsibilities and necessary improvements.
• Oversee recreation equipment setup teardown inventory storage and removal of unsafe equipment from service.

Program Development & Management

• In cooperation with the Director of Youth and Adult Programs develop implement supervise and evaluate youth and adult programs classes camps leagues tournaments and special events.
• Manage program registrations schedules supplies staffing and participant communication; monitor quality participation and opportunities for improvement.

Staff Leadership & Development

• Recruit hire train schedule supervise and evaluate seasonal and part-time youth and adult program staff and Activity Center facility staff.
• Ensure appropriate staff coverage for facility hours programs rentals and special events including evenings and weekends.
• Lead staff meetings and development; maintain required certifications and training and address performance concerns in coordination with the Director and Human Resources.

Facility Rentals & Scheduling

• Manage facility rentals from inquiry through completion including reservations agreements fees staffing setup and event coordination.
• Coordinate and balance facility use for rentals programs leagues open play and events; address scheduling conflicts and maintain accurate records in Jonas or other approved systems.
• Identify and develop new rental opportunities for turf activity spaces community groups private events and tournaments.

Budgeting Revenue & Business Development

• With the Director develop monitor and manage program and facility budgets fees rental pricing and staffing costs.
• Track participation revenue expenses and facility utilization; prepare reports and use results to improve programs and financial sustainability.
• Identify opportunities to grow programs rentals and partnerships while maximizing responsible use of facility space and resources.

Customer Service & Community Engagement

• Provide visible responsive customer service; oversee guest check-in and inquiries address concerns and communicate facility rules and expectations.
• Build positive relationships with members families schools nonprofit organizations sports groups and community partners; develop inclusive programming opportunities.
• Collaborate with the Director and Marketing on seasonal program guides website and social media updates and outreach.

Other Responsibilities

• Provide hands-on program and facility coverage during evenings and weekends but only as needed.
• Perform other duties as assigned by Director of Youth and Adult Programs.

Requirements

Education Experience & Skills (Comparable to):

Bachelors degree in Recreation Management Sports Management Education Health & Wellness Hospitality Facility Management or related field. Two or more years of relevant recreation facility program or operations experience and supervisory experience preferred. Strong leadership communication scheduling customer service budget and problem-solving skills.

Licensure/Certification Requirement(s):

• CPR/AED and First Aid certification required upon hire or obtained within three (3) months of hire.

Salary Description

$58000 - 73000 annually

Required Experience:

Manager