Floor Manager

An iconic restaurant group in TriBeCa is looking for a manager to assist with day-to-day operations. If you're passionate about food and beverage we have a great growth opportunity for you. You'll have a set weekly schedule with consistent days off & be on the floor.

You will be working with some of the most talented and seasoned individuals in the industry in a growing and exciting restaurant group.

Job Details

Floor Manager / Somm.

Full-Service Restaurant | New York City

We are seeking an experienced and hospitality-driven Floor Manager to join the management team at Tiny’s & the Bar Upstairs, a charming and intimate, full-service restaurant in Tribeca, helmed by Chef Alejandro Bonilla.

We are looking for a thoughtful and detailed-oriented manager with strong, empathetic leadership skills, a creative point of view, and a fully hands-on approach to service and management.

About the Role

The Floor Manager is responsible for overseeing front-of-house operations during service, supporting the service team, and ensuring smooth communication between the dining room, bar, host stand, and kitchen. This position is highly guest-facing and requires strong leadership, presence, empathy, and problem-solving skills.

Key Responsibilities

• Lead and oversee front-of-house service during assigned shifts from brunch to dinner
• Act as a visible presence on the floor, supporting servers, bartenders, and host
• Manage reservations, pacing, and seating flow in collaboration with the host team
• Ensure guest satisfaction through table touches and proactive service recovery
• Maintain service standards, cleanliness, and overall presentation of the dining room and private event spaces
• Support training, coaching, and performance feedback of staff
• Communicate clearly with General Manager, culinary and bar teams to ensure seamless service
• Detail and document service a comprehensive closing shift reports
• Uphold all health, safety, and service protocols

Qualifications & Job Requirements

• Minimum 2 years of floor management or supervisory experience in a full-service restaurant
• Strong understanding of front-of-house operations and service standards
• Excellent communication, leadership, and interpersonal skills
• Ability to remain calm and effective in a fast-paced, high-volume environment
• Detail-oriented with a strong sense of ownership and accountability
• NYC Food Handler’s License
• 5+ days availability required, Monday through Sunday

• Willingness and ability to work an average of 30–40 hours per week, including evenings, weekends, late nights, and holidays as needed
• The ability to lift +50lbs

What We Offer

• The opportunity to work with a hard-working, creative team that prides itself on teamwork
• Competitive compensation, based on experience
• Opportunity to define, shape and grow a distinctive and elevated beverage program
• A supportive, professional working environment
• Room for growth within a strong management team