Social Services Assistant Director II

Title Description- This is the second management level in the occupational group for Social Services Assistant Director. Employees are responsible for reporting to the Director of Social Services and managing a major division having multiple administrative and program units requiring management through managers that supervise first line program supervisors. The Social Services Assistant Director II is distinguished from the Social Services Assistant Director III by the latter serving as a Deputy Director and having responsibility for the management of the major part of the local social services programs (both operational and administrative programs).

General Work Tasks (Illustrative Only) –

• Supervises management staff; acts in the place of the Social Services Director when absent;
• Conducts meetings as necessary;
• Directs, advises and consults with program managers on operational and policy issues and related courses of action and procedures;
• Writes, revises and interprets program and operational policy of the division and department;
• Consults with and advises the Social Services Director on major operational and program matters;
• Plans and coordinates the implementation of specialized divisional administrative or operational programs of the department;
• Participates in and leads special projects;
• Prepares reports as needed;
• Assists with development of department budget; and
• Coordinates audits and prepares audit narratives.

• Plans, organizes, and direct staff/programs; primary areas of responsibility include but are not limited to Family Services Division (Child Welfare Programs, Adult Services/Adult Protective Services, and Employment Services.)

Knowledge, Skills, and Abilities:

Knowledge- Considerable knowledge of: human services program delivery; assigned program areas’ policies, procedures and practices; the current social, economic, and health issues relating to clients in jurisdiction; Social Security Act; laws and regulations on administration of welfare services; human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; principles and processes for providing customer and personal services; business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, and coordination of people and resources; and principles and procedures for personnel recruitment, selection, training, compensation and benefits, and personnel information systems.

Skills- Skill in: operating office equipment to include the personal computer and related equipment.

Abilities - Demonstrated ability to: plan, direct, implement, and monitor assigned programs; supervise and direct the work of managers; communicate effectively both orally and in writing, with diverse groups of persons; interpret complex rules and regulations; work effectively with others; represent the Social Service Director before the Boards, staff, and other committee assignment or government meetings; and to analyze problems and develop logical conclusions.

Education and Experience- Master's degree in social work, a behavioral science, counseling, business or public administration or related field supplemented with professional experience in social work or other human services field with some supervisory or other management work experience or any equivalent combination of training and experience. Equivalent combination must include a minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia). Considerable experience in assigned program area/human services programs and completion of required training programs. Supervisory experience or work experience in a leadership role. Equivalent combination of training and experience which provides the required knowledge, skills and abilities. Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable.