Dispatcher
$15 - $21 per hourBall & Associates
Dispatcher Opportunity
Looking to trade up to a better opportunity? Ball Heating and Air Conditioning is looking for a reliable and detail-oriented Dispatcher to join our growing team! This is an exciting opportunity to be a vital part of our daily operations — ensuring our technicians are on the road, customers are taken care of, and service runs smoothly. If you enjoy fast-paced, team-focused environments, we want to hear from you!
Why Join Our Team?
- Competitive pay with room to grow
- Medical, dental, and vision insurance
- 401(k) with company match
- Life and disability insurance
- Paid time off (PTO) & paid holidays
- Ongoing training and career development
- A supportive, team-oriented company culture
What You'll Do:
- Answer and prioritize emergency and non-emergency service calls
- Schedule and dispatch service technicians for installations and repairs
- Maintain accurate customer records in our database
- Coordinate with field teams to troubleshoot service issues
- Ensure clear and timely communication between customers and technicians
- Play a critical role in keeping operations running smoothly and efficiently
What We're Looking For:
- 1+ year of experience in a call center, dispatch, or customer support role (required)
- Strong communication and problem-solving skills
- Ability to multitask and thrive in a fast-paced environment
- Team player with a customer-first attitude
- Familiarity with dispatching or scheduling software is a plus
Location: Biloxi, MS (On-site) Pay: $15.00 – $21.00 per hour Job Type: Full-Time
Work Location:
- In-office position in Biloxi, Mississippi
We are a family-owned and operated company with a small business feel but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.
We prioritize our employees and welcome you to the family through on-going training and unmatched rewards, like full benefits, and a matching 401(k).
If we sound like a company you want a long-term career with, apply today!
We are an Equal Employment Opportunity Employer
Vacancy posted 5 days ago
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