Benefits Specialist

About Persistent

We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 20 Fortune 50 companies and 4 of the 5 top banks in both the US and India, and numerous innovators across the healthcare ecosystem.

Our disruptor’s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum. Persistent has been recognized across top industry platforms for innovation, leadership, and inclusion. We reported $1,654.4M FY26 revenue with 17.4% Y-o-Y growth. We have delivered 24 sequential quarters of growth with $436.0M in Q4 FY26 revenue, up 3.2% Q-o-Q and 16.2% Y-o-Y growth. Our 27,500+ global team members, located in 18 countries, have been instrumental in helping the market leaders transform their industries. We have been recognized as the . We named a Leader in the and .

Position : Senior HR Benefits Specialist

Location : Bridgewater, NJ or Sanjose CA, Plano, TX , Charlotte , NC , , Morrisville NC ,Bellevue, WA, Dublin ,OH (Any persistent location)

Duration : Full time

Position Summary:

The Senior HR Benefits Specialist is responsible for the administration, communication, compliance, and continuous enhancement of employee benefit programs across the United States and Canada. This role serves as the primary subject matter expert on benefits, partnering closely with employees, brokers, vendors, payroll, and HR stakeholders to deliver an exceptional employee experience while ensuring regulatory compliance and operational excellence.

Key Responsibilities: U.S. Benefits Administration

• Administer medical, dental, vision, life insurance, 401(k), and voluntary benefit programs.
• Coordinate new hire benefits onboarding, including daily communications and weekly orientation sessions.
• Develop and maintain benefits communication materials, including booklets, summaries, FAQs, and intranet resources.
• Deliver employee education sessions, including Benefits Orientation and “Benefits 101: Introduction to U.S. Healthcare.”
• Support acquisitions and rebadges through benefits comparisons, presentations, and transition planning.
• Lead the annual Open Enrollment process, including planning, vendor coordination, systems testing, communications, and employee support.
• Partner with brokers and advocacy teams to resolve employee inquiries and improve service delivery.
• Maintain accurate records of enrollments, terminations, COBRA notifications, and benefits eligibility.
• Support 401(k) administration and participate in quarterly committee meetings.
• Design and execute wellness initiatives, monthly challenges, and educational webinars focused on physical, mental, and financial well-being.
• Monitor automated benefits file feeds and resolve discrepancies to ensure data integrity.
• Serve as a resource for leave of absence questions related to FMLA, disability, maternity leave, and state leave programs.
• Coordinate with leave administration vendors and monitor benefits eligibility during leaves of absence.
• Ensure compliance with applicable federal, state, and local regulations, including ACA, ERISA, HIPAA, and other regulatory requirements.
• Maintain ACA reporting and support year-end 1095 reporting activities.
• Process life insurance claims and complete Medicare documentation as required.
• Participate in benefits audits and support compliance reviews

Canada Benefits Administration

• Conduct benefits orientation sessions for new hires.
• Partner with brokers during renewals and ongoing benefits administration.
• Maintain records of new hires, terminations, and benefit elections.
• Coordinate payroll deductions by providing timely benefits deduction information.
• Participate in benefits audits and support related activities.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 7–10 years of progressive experience in U.S. benefits administration.
• Strong knowledge of employee benefits regulations and best practices, including ACA, ERISA, HIPAA, COBRA, and FMLA.
• Experience administering self-funded healthcare plans.
• Familiarity with Canadian benefits administration is preferred.
• Demonstrated project management and organizational skills, with the ability to manage multiple priorities and deadlines.
• Strong analytical and problem-solving abilities with exceptional attention to detail.
• Excellent interpersonal, written, verbal, and presentation skills.
• Proven ability to build effective relationships with employees, vendors, brokers, and senior leaders.
• Proficiency with HRIS and benefits administration systems, as well as Microsoft Office applications.

Success Factors:

The ideal candidate is customer-focused, highly organized, detail-oriented, and passionate about helping employees navigate complex benefits programs. They thrive in a fast-paced environment, communicate effectively with diverse audiences, and continuously seek opportunities to improve processes and the employee experience

Benefits:

· Competitive salary and benefits package

· Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications

· Opportunity to work with cutting-edge technologies

· Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards

· Annual health check-ups

· Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents

Values-Driven, People-Centric & Inclusive Work Environment:

Persistent is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.

· We support hybrid work and flexible hours to fit diverse lifestyles.

· Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.

· If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment

Let’s unleash your full potential at Persistent - persistent.com/careers

For more detail, please contact – Aravind (View email address on click.appcast.io)

“Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”