Sales Operations Analyst (6160)

ItD is seeking a Sales Operations Analyst to support and optimize sales operations processes that drive efficiency and scalability across the organization. This role contributes to operational excellence by ensuring seamless system access, supporting lifecycle processes, and improving workflows. Location: Remote (U.S.-based preferred) We provide comprehensive medical benefits, a 401k plan, paid holidays, and more. Responsibilities Support onboarding, transfers, and terminations, including managing system access and related processes Coordinate with cross‑functional and global teams to ensure accurate and timely execution of operational tasks Document current workflows and identify opportunities to improve efficiency and scalability Analyze operational processes and recommend enhancements to optimize performance Partner with IT teams to troubleshoot and resolve system and access‑related issues Maintain and update data within systems to ensure accuracy and compliance Assist with additional sales operations initiatives and reporting as needed Internal Responsibilities Attend regular internal practice community meetings. Collaborate with the itD practice team on industry thought leadership. Complete client case studies and learning material (blogs, media material). Build out material to contribute to the Digital Transformation practice. Attend internal itD networking events (in person and virtual). Work with leadership on career fast‑track opportunities. Required Qualifications and Skills 2+ years of experience in Sales Support or Salesforce administration Working knowledge of Salesforce administration or database management Advanced proficiency in Microsoft Excel (e.g., formulas, pivot tables, data analysis) Experience managing system access and operational workflows Strong problem‑solving skills with the ability to troubleshoot technical issues Preferred Qualifications and Skills Experience supporting global or cross‑functional teams Familiarity with process documentation and workflow optimization Exposure to CRM systems beyond Salesforce or related tools Ability to analyze data and provide actionable insights Education Bachelor’s degree in a relevant field or equivalent work experience required #J-18808-Ljbffr itD Tech