CHILD SUPPORT CASE PROCESSING ANALYST - 73006376

CHILD SUPPORT CASE PROCESSING ANALYST - 73006376 Pay Plan: Career Service Child Support Program Child Support Case Processing Analyst (Revenue Specialist II) The Florida Department of Revenue’s Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website. This position performs customer support and attends Court for child support cases and is an excellent fit for critical thinkers. If you enjoy working with customers and problem solving, this may be the position for you. Gathering information and analyzing case data to determine next steps Assisting customers Interacting with legal services providers, other states, employers, and other business partners Experience processing information using a computer system Experience with negotiation techniques in a business setting.

This is a full-time position, standard workday of 8am - 5pm, Monday through Friday. This role is eligible for part-time telework after you complete required training and reach an acceptable level of proficiency. This position may require routine travel for court attendance. Responses to qualifying questions should be verifiable by skills and/or experiences stated on application and/or resume. All experience, including examples of implementation, must be documented in detail on the candidate profile/resume. Applicant must ensure all employment including military service, self-employment, job-related volunteer work, internships, part-time employment, etc. Each field (name of employer, address, city, and state, dates of employment, supervisor’s name, phone numbers, etc.) Gaps of employment of 6 months or more must be addressed in the application. Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, 10 paid holidays annually, retirement savings, and vision and dental insurance. SKILLS VERIFICATION TEST OR ONLINE SKILLS ASSESSMENT: After the advertisement closes, candidates who meet the minimum job requirements will be contacted by email with instructions for taking an online skills assessment. You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints. Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at

requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center ). The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here.