Automotive Internet BDC Representative

Job Summary

Vara Chevrolet is looking for a Sales BDC (Business Developing Center) to join our team! The right candidate will have excellent interpersonal skills and the ability to meet and exceed goals. Day-to-day tasks include managing inbound leads and providing assistance on our product offerings to customers.

Benefits

• Paid Sick leave
• Paid Vacation
• Paid Holiday
• 401K
• Medical Insurance
• Affordable Dental, Vision, Life Insurance, etc.
• Special pricing for all team members
• Easter and Christmas holidays observed with 3 day break

Responsibilities

• Handle all incoming internet inquiries and internet phone leads in an efficient manner
• Continuous follow up with inquiries who do not set an appointment on the first contact
• Respond to emails in a professional, well-spoken manner with the goal of setting an appointment
• Assist customers in appropriate vehicle selection, providing industry knowledge and the highest level of customer happiness
• Conceptualize and understand the psychology of internet customers and work with them accordingly to set appointment for a proper vehicle demonstration
• Direct customers to product information resources, including those available on the internet
• Deliver inquiries/messages intended for other sales personnel and departments promptly
• Other duties as assigned
• Utilize scripts to assist in all daily follow up
• Handle all guests in a professional manner and expedite requests

Qualifications

• Excellent verbal and written communication skills
• Proficient with Microsoft Word, Excel, and Outlook
• Time management, prioritization skills, and ability to multitask required
• Ambitious, goal oriented mentality and eager to improve
• Ability to hit sales quotas and closing percentages
• Valid driver's license, authorized to work in USA
• Spanish speaker is a plus

Company Blurb

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.