Plumbing Service Technician

Residential Plumbing Service Technician

Restano Heating, Cooling, Plumbing, and Electrical is hiring a Residential Plumbing Service Technician.

Restano Heating, Cooling, Plumbing, and Electrical has proudly served homeowners throughout the Pittsburgh area for decades. Our commitment to quality workmanship, exceptional customer service, and employee success has helped us build a strong reputation within the communities we serve.

We're seeking an experienced Residential Plumbing Service Technician to join our growing team. This role is responsible for diagnosing, repairing, installing, and maintaining residential plumbing systems while delivering an exceptional customer experience. The ideal candidate is technically skilled, customer-focused, and takes pride in providing safe, high-quality work.

General responsibilities include, but are not limited to:

• Diagnose, troubleshoot, repair, and maintain residential plumbing systems and equipment, including toilets, faucets, water heaters, water supply lines, drain lines, and related components
• Install, replace, and upgrade residential plumbing systems and equipment in accordance with applicable codes and industry standards
• Communicate clearly and honestly with homeowners regarding plumbing issues, repair recommendations, and available solutions
• Recommend plumbing upgrades, fixture replacements, water heater installations, water treatment systems, and additional services when appropriate to improve safety, efficiency, and overall system performance
• Respond to service calls promptly and professionally
• Track plumbing repairs, installations, and completed work within ServiceTitan
• Maintain compliance with company standards and applicable safety regulations
• Deliver exceptional customer service while building trust and rapport with homeowners
• Maintain a clean, organized, and professional work environment
• Participate in ongoing training and development opportunities
• Perform other related duties as assigned

Requirements:

• Minimum of 3-4+ years of residential plumbing experience required
• Strong mechanical aptitude and proven diagnostic and repair abilities
• Knowledge of residential plumbing systems, components, and applicable plumbing codes
• Excellent verbal and written communication skills
• Strong customer-facing skills with the ability to build trust and establish rapport with homeowners
• Experience using ServiceTitan preferred
• Valid U.S. Driver's License with a clean driving record

Restano Heating, Cooling, Plumbing, and Electrical employees receive a range of benefits that include:

• Pay: $50,000 - $120,000+ Earning Potential
• Company vehicle and fuel card (dispatch from home!)
• Tools Provided
• Medical, Dental, Vision, Group Life, and HSA benefits
• 401(k) with company match
• Paid Holidays & PTO