Host

Crown Shy is the first solo project of Chef James Kent. Inspired by James’s upbringing in downtown New York and his experience leading the city’s most celebrated kitchens, Crown Shy is a neighborhood seasonal restaurant elevated by fine dining training and technique.

Located on the ground floor of Art Deco masterpiece 70 Pine Street, the dining room and bar occupy a series of rooms with floor to 16-foot-ceiling windows leading to an open kitchen.

The food at Crown Shy is rooted in European technique but draws inspiration from around the world, primarily the flavors from our childhoods, traveling, and the diverse cuisine in New York City.

Crown Shy has been awarded 1 Michelin star & 2 stars by the NYT and has been acknowledged as one of the most popular new restaurants in the city by multiple publications.

As a Host at Crown Shy, you are responsible for cooperating with the Maitre’D and the Management team to greet incoming and departing guests with a warm, knowledgeable & noticeably appreciative demeanor and a genuine smile with eye contact. You will escort them to their assigned table, present the QR code menu, ask for water preferences and assist the dining room staff in serving water to the guests- always communicating important guest information to the proper parties. The Host must be capable of working in a team-oriented environment to achieve the restaurant’s common goal of guest satisfaction. The Host must be personable with guests and be able to anticipate their needs. The role of the Host is integral to the success of the restaurant. 

Crown Shy believes in a ‘whole house’ mentality and we expect all departments (Pastry, Savory, Dining Room, and Facilities) to support and motivate each other to achieve our goal of guest satisfaction. As a Host, you will interact with all of these departments regularly and should be able to communicate effectively and respectfully with your co workers & managers.

This is a full time position and requires flexible schedule availability: including nights, weekends and lunches Crown Shy is open 7 days a week. We are closed for Thanksgiving, Christmas Eve, and Christmas Day.  

CANDIDATE REQUIREMENTS
• Must have 2 years + experience in a fast paced NYC restaurant as a Host  
• Experience working with Resy is preferred
• Must be able to lift & carry at least 50 pounds
• Must be able to stand for long periods of time
• Must be comfortable with repetitive motions (such as walking, bending & standing)
• Must be knowledgeable of Industry critics & awards
• Must have full schedule availability
• Must be able to take constructive criticism and work well in a team dynamic

 

SERVICE RESPONSIBILITIES
• Be warm, knowledgeable and noticeably appreciative
• Accommodate guests by making each individual feel welcome
• Act professionally and always maintain composure  
• Identify and report problems to management immediately  
• Be aware of service flow, dining timing, and adjust for each guest’s individual needs  
• Implement and follow steps of service