Sr. Analyst, Pro Installed Projects

Do Your Best Work in Mooresville The position is based at the headquarters in Mooresville, North Carolina. Our corporate office provides a collaborative environment with amenities such as walking paths, food, coffee, fitness, and health services to support employee wellbeing. Your Impact The primary purpose of the ProServices Operations Sr. Analyst is to support the planning, coordination, and execution of initiatives that improve Pro & Services business performance. This role assists with project execution, process improvement, business analysis, field and store support, stakeholder communication, and the development of materials, reporting, and recommendations that help advance Pro & Services priorities. What You Will Do Support initiatives by gathering business inputs, organizing information, documenting current-state processes, and tracking progress against deliverables. Coordinate project workstreams, timelines, action items, meeting notes, follow-ups, and status updates to support timely execution from planning through implementation. Collaborate cross-functionally with field, store, sales, operations, technology, and other partners to support projects, communications, and process improvements. Review business information, performance metrics, customer trends, operational inputs, and field feedback to help identify opportunities and support recommendations. Assist with developing and improving processes, policies, training materials, Q&A resources, reporting, and other tools that support business execution. Provide information and guidance on day‑to‑day procedural questions, escalating issues and collecting feedback as needed. Prepare presentations, reports, communications, and other materials that summarize initiative progress, key deliverables, open items, recommendations, and next steps. Required Qualifications Bachelor’s degree in Business, Management, Operations, or related field or equivalent years of experience. 2 years of experience in retail operations, customer service, program support, business support, installation, repair, home improvement, or a related field. Ability to organize information, manage details, track follow-ups, and communicate updates clearly. Ability to work collaboratively with internal and external partners while supporting multiple tasks, materials, timelines, and stakeholder needs. Preferred Qualifications 2 years of demonstrated project management experience, including timelines, workplans, action‑item tracking, or tools such as Gantt charts. Working knowledge of business performance metrics, retail functions, or general business principles. Pay and Benefits Starting rate of pay may vary based on position, location, education, training, and experience. For information regarding benefit programs and eligibility, visit the benefits portal. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. #J-18808-Ljbffr Lowe's