Receptionist

Join Our Luxury Automotive Team!

Mercedes Benz of Laguna Niguel, part of the prestigious Murgado Automotive Group, is looking for a professional, friendly, and organized Receptionist to be the face of our dealership. If you thrive in a fast-paced, customer-centric environment, this is a fantastic opportunity to join a luxury brand and make a lasting impression on our customers.

Key Responsibilities:

• Greet and assist customers in a welcoming and professional manner, ensuring an exceptional first impression.
• Answer and direct incoming calls promptly and efficiently to the appropriate departments or personnel.
• Maintain the dealership's front desk area, keeping it organized and professional at all times.
• Handle customer inquiries, provide basic information about services, and direct customers to the correct areas.
• Schedule appointments for sales and service departments.
• Assist with administrative tasks such as filing, data entry, and other tasks assigned by management.
• Coordinate mail, deliveries, and other general office tasks.
• Support the sales and service teams with customer needs, as necessary.

Qualifications:

• Previous experience as a receptionist or in a customer-facing role preferred.
• Strong interpersonal skills with a friendly and professional demeanor.
• Excellent communication skills, both in-person and over the phone.
• Ability to multitask and handle a fast-paced environment with ease.
• Attention to detail and organizational skills.
• Proficient in basic computer skills (Microsoft Office, email, etc.).
• Positive attitude and team-oriented mindset.
• Bilingual (English/Spanish) is a plus, but not required.

What We Offer:

• Competitive Pay: Salary and performance-based incentives.
• Comprehensive Benefits: Medical, dental, vision, and 401(k) with company match.
• Career Growth: Opportunity to advance within the dealership or the Murgado Automotive Group.
• Employee Discounts: On vehicles, parts, and services.
• Training and Development: Ongoing support to help you succeed and grow within the company.
• Positive Work Environment: Be part of a friendly, customer-focused team representing world-class luxury brands.

Why Work at Mercedes Benz of Laguna Niguel?

At MBLN, we are committed to delivering a luxurious experience not only for our customers but also for our employees. You'll be working in a state-of-the-art facility surrounded by some of the world's most iconic automotive brands. Join a company that values teamwork, excellence, and personal growth.

Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status. We are an employer who participates in the E-verify program with the Department of Homeland and Security.