Program Manager, Accident and Health

Program Manager - Accident and Health

Join us as a Program Manager to make a greater impact through your technical expertise and people skills. This could be the ideal chance to step up into your first Senior level role.

Make your mark in Underwriting AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG.

The Program Manager will report to the Head of North America A&H Underwriting and will be responsible for leading new and existing Accident and Health programs. The Program Manager must be detail-oriented and have deep experience in the insurance industry. The role requires strong business acumen and the ability to drive cross functional initiatives across multiple stakeholders.

Job Responsibilities

• Manage the full life cycle of A&H programs, including business written through Managing General Underwriters (MGUs), Managing General Agents and, reinsurance placements.
• Collaborate with A&H underwriters to support growth initiatives, marketing strategies, and portfolio development.
• Coordinate with Operations to coordinate timely vendor onboarding, relationship management, premium reporting, profit sharing, and contract management to ensure a well managed program.
• Serve as the main point of contact for key clients and internal partners on program execution and service.
• Provide expert level guidance to operational problems and develop strategic and actionable solutions.
• Create workflow playbooks to document best practices for Program management.
• Build and nurture proactive connections and deep working relationships with key stakeholders; including management, accounting, marketing, underwriting, operations, captive management, product development and sales to ensure alignment and timely delivery of objectives.
• Understand and monitor the top and bottom-line performance of the program and be able to explain drivers and results to internal and external stakeholders.
• Create and execute reporting & communication strategies to educate and inform key constituents about activities and accomplishments.
• Ensure regulatory compliance by working closely with legal counsel and product compliance.
• Coordinate stewardship meetings and develop supporting materials for key clients and relationships.
• Drive business growth by identifying expansion opportunities, new product vetting and development, and launching programs.

Qualifications:

• Bachelor's degree or equivalent business experience.
• 5+ years of experience in Group Insurance, with a focus on Accident and Health.
• Strong understanding of Group Accident insurance products and program administration.
• Excellent communication and presentation skills.
• Strong attention to detail and ability to work independently.
• Excellent time management skills.
• Enthusiastic attitude, cooperative team player, adaptable to new or changing
• Some technical underwriting and analytical skills preferred.
• Excellent problem solving and decision-making abilities.
• Proven ability to prioritize, multi-task, and maintain flexibility adapt in a fast-paced, changing environment.
• Excellent Customer Service and relationship building
• Ability to build relationships, internally and externally

As needed Travel (~15-20%)

For positions based in New York City, the base salary range is $118,000 - $178,000. For positions based in Illinois, the base salary range is $125,000-$173,000 In addition, the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. We're proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview.