Residential Builder Representative

Job Description Job Description For more than 50 years, Custom Concrete has been Central Indiana’s trusted partner for high‑quality single‑family residential foundations. Homebuilders rely on our expertise because the quality of every home begins with the foundation beneath it. From excavation and drainage to waterproofing and backfill, our end‑to‑end control of the process ensures each foundation delivers long‑term performance and value.
We don’t just meet code, we exceed it. And now we’re looking for a Residential Builder Representative who shares our commitment to craftsmanship, precision, and exceptional service.
About the Role The Residential Builder Representative is a field‑based leader responsible for overseeing day‑to‑day activities across multiple single‑family residential jobsites. This role combines technical knowledge, customer interaction, quality control, and jobsite coordination. You will serve as the primary connection between the field and our internal teams, ensuring that each home’s foundation is built safely, accurately, and according to builder expectations.
This position requires excellent communication, strong construction knowledge, and the ability to manage changing priorities across multiple residential sites each day.
What You’ll Do Site Coordination & Planning Support Account Managers and operations teams with scheduling, readiness checks, and sequencing of work across multiple residential jobsites.
Confirm that sites are prepared for excavation, footing, foundation, slab, waterproofing, and backfill activities.
Daily Jobsite Visits & Oversight Conduct routine inspections at various stages of the foundation process to monitor progress and identify issues early.
Ensure work aligns with plans, local building codes, homebuilder standards, and Custom Concrete quality expectations.
Quality Assurance Verify accuracy of elevations, layout, drainage, wall alignment, curing, and material placement.
Identify deficiencies and direct crews toward corrective action when needed.
Safety Leadership Promote and enforce company safety practices on every jobsite.
Identify hazards and take corrective action to maintain a safe work environment for all personnel and trade partners.
Problem Solving & Issue Resolution Address field challenges such as site access issues, weather impacts, utility conflicts, grade discrepancies, or builder change requests.
Provide timely and practical solutions that keep the project on schedule.
Documentation & Reporting Maintain detailed records including inspection notes, site photographs, progress updates, schedule impacts, and change‑related documentation.
Communicate clearly and consistently with internal teams and builder partners.
Builder and Homeowner Interaction Serve as a professional, responsive point of contact for builders, superintendents, and homeowners when needed.
Address questions, resolve concerns, and represent Custom Concrete with a high level of service and professionalism.
Technical Knowledge & Continuous Improvement Stay familiar with evolving residential foundation techniques, materials, and local permit/code requirements.
Identify opportunities to improve efficiency, quality, and consistency across residential work.
Environmental Care Support compliance with erosion control plans, site cleanliness, and proper disposal of soil and materials.
What We’re Looking For Experience 5–10 years of relevant experience in residential construction, foundation work, or field supervision.
Experience as a superintendent, foreman, project coordinator, or field technician is highly beneficial.
Skills & Knowledge Strong understanding of residential foundation systems, concrete processes, and construction sequencing.
Ability to read and interpret residential plans, plot plans, elevations, and site layouts.
Proficiency with project management tools, tablets, digital field apps, and documentation systems.
Excellent communication and relationship‑building skills with builders, crew members, and internal teams.
Strong problem‑solving, organizational, and time‑management abilities.
Working knowledge of residential building codes and safety standards.
Certifications (Preferred, Not Required) OSHA Construction Safety
Certified Construction Manager (CCM)
Project Management Professional (PMP)
Physical Requirements Ability to work outdoors year‑round in varying weather conditions.
Comfortable walking uneven terrain, climbing, bending, and lifting as needed.
Soft Skills Professionalism and customer‑service mindset
Attention to detail
Ability to manage multiple tasks and sites daily
Strong judgment and decision‑making
Conflict resolution and negotiation skills
Position Details Position Type: Full‑time
Work Environment: Primarily field‑based across multiple single‑family residential subdivisions
Travel: Moderate, within Central Indiana
Equal Opportunity Employer Custom Concrete Co., Inc. is an equal opportunity employer. We consider all qualified applicants without discrimination regarding race, color, religion, gender, national origin, age, marital or veteran status, or disability. Reasonable accommodations will be made for qualified individuals with disabilities.