Gallery Host

Gallery Host

The Gallery Host supports daily operations across the Welcome Center, Coat Check, and Galleries, serving as a key member of the Visitor Experience team. Gallery Hosts create a warm, inclusive, and engaging environment for members, visitors, donors, and stakeholders by delivering genuine, high-quality service. Through active visitor engagement and a professional, positive demeanor, Gallery Hosts enthusiastically promote the Museum, its programs, and services while ensuring an exceptional on-site experience.

This position is a part-time, onsite role. The Museum's operating hours are Thursday Sunday, 12pm - 5 pm, and candidates must be available to work those days and hours.

Responsibilities:

• Serve as the Museum representative in galleries. Greet and welcome all visitors.
• Monitor public activities in galleries. Ensure visitors adhere to Museum policies, paying particular attention to the safety of the collection and of others.
• Engage visitors in a professional, friendly, and positive manner. Answer questions regarding wayfinding, the collection, on-site facilities and services, programs and events, and more.
• Take ownership of visitor queries and respond with friendly, genuine attention and follow through as needed.
• Maintain sufficient knowledge of Museum's history, collections, special exhibitions, and visitor policies.
• Remain alert and immediately report anything unusual or out of place. Notify the Manager immediately of any issues that require attention.
• Attend daily morning briefings, all-staff meetings, and periodic trainings.
• Monitor and replace any gallery materials as needed.
• Perform other duties as assigned.

Knowledge, Skills, and Attributes:

• Welcoming, positive attitude with creative thinking and a willingness to learn and grow
• Strong interpersonal and communication skills, with the ability to engage with individuals from diverse backgrounds
• Demonstrated computer proficiency, including experience with Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint, Outlook)
• Comfortable working with large and varied audiences, including seniors, children, and individuals with special needs
• Customer service experience preferred
• Interest in the arts a plus
• Available to work at least four (4) days per week, ThursdaySunday, from 12:00pm 5pm.

Working Conditions/Physical Demands:

• Ability to remain in a stationary position for extended periods of time, move about, and access and operate computer equipment
• Ability to occasionally lift and move up to fifteen (15) pounds
• Ability to move throughout the Museum's galleries, offices, facilities, and meeting spaces to engage with visitors, staff, trustees, and partners
• Ability to navigate accessible public and administrative areas of the Museum, including use of elevators

Rate: $15.92/hourly

The Newark Museum of Art is an Equal Opportunity Employer. Upholding this commitment, we prohibit discrimination and harassment of any type and afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. This commitment applies to all aspects of employment, including but not limited to recruitment, hiring, compensation, training, promotion, placement, transfer, layoff, recall, leaves of absence, and termination.

The Newark Museum of Art is dedicated to the full inclusion of all qualified individuals. As an integral part of this commitment, reasonable accommodation may be provided to applicants and employees to support them in performing the essential functions of their roles, unless doing so would cause undue hardship on the organization. For inquiries regarding reasonable accommodation, please contact View email address on click.appcast.io.