Medical Front Office Coordinator
Center for Dermatology
Job Description Job Description We are seeking a Medical Front Office Coordinator to become a part of our team! You will perform routine administrative and clinical assignments to keep the medical facility running smoothly.
Responsibilities:
Handle all administrative duties in a timely manner.
Perform routine clinical tasks to support medical staff.
Communicate with insurance companies for proper billing procedures.
Escort patients to exam rooms
Qualifications:
This job requires a minimum of a BA degree and a 2-year commitment.
Previous experience in healthcare administration or other related fields
Familiarity with medical billing procedures
Strong organizational skills
Ability to thrive in a fast-paced environment.
Candidates must be willing and be able to travel to both of our locations:
2311 M Street NW Washington DC 20037
167 Jennifer Rd, Suite W Annapolis, MD 21401
Our Patient Care Coordinator should have exceptional customer service and a high-level of hospitality, friendliness and organization - from a patient’s first impression at check-in to their last impression at check-out. The Care Coordinator is responsible for the accurate input of all patient demographic and insurance data in our online system as well as collecting co-pays and balances based on data provided through our online account information system. They are expected to have open communication with the clinical and management team. The Care Coordinator acts as a patient navigator; ensuring accurate booking of patients, notifying the clinical team when patients arrive and when they are ready to start their clinical visit. Following the visit, the Patient Care Coordinator also ensures patients are prepared to leave their visit by scheduling follow-up appointments and ensuring patients understand expectations for communication of follow-up requirements from the clinical team. The Patient Care Coordinator is also responsible for Social Media Marketing. They would be responsible for developing, executing and managing social media strategy, tracking, and response, including content development for our product and service lines. Also, tracking results and adapting tactics as needed.
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