DATA CENTER MANAGER

DataBank Holdings Ltd.DataBank Holdings Ltd. is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. DataBank's managed data center services are anchored in world-class facilities. Our customized technology solutions are designed to help customers effectively manage risk, improve technology performance, and allow focus on core business objectives. DataBank is headquartered in the historic former Federal Reserve Bank Building, in downtown Dallas, TX.DataBank is proud to be an Equal Opportunity Employer. Our work culture at DataBank does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veterans' status, gender, gender identity, gender expression, genetic information, sexual orientation, or any other characteristic protected by applicable federal, state, or local law.This position requires the applicant to be able to work any of the shifts as part of a 24X7 coverage rotation. The ability to sit for prolonged periods in front of a computer is required. Work is done in an area where normal office noise and occasional construction noise is present. Dirt, dust, and grease may be present. Work is occasionally conducted in an outside environment such as a dock, on the roof and in equipment enclosures. Duties may involve working outdoors for short periods of time, with potential exposure to typical US climatic conditions. The below declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.ResponsibilitiesManage the day to day duties of the onsite DCT personnel across one or multiple sitesEnsure the monitoring of all infrastructure on site and escalate as needed to various departments within the organizationWork jointly with the Maintenance team to develop, schedule and monitor a preventative maintenance program to keep equipment in proper working conditionEnsure site is kept clean at all times.Plan and implement a continual work schedule to maintain Company property in a safe and healthy condition to achieve the best working conditions possible for all employeesOversees and coordinates activities of contractors engaged in the maintenance of electrical and mechanical systems. Inspects all work performed by outside contractor/ vendors at completion and ensures that standards of workmanship and safety are maintained. Reports back to the maintenance group that all work was completed and forwards all paperwork to the appropriate individuals for record keepingMaintain a positive relationship with all customers/clients at their facilities.Recommends, plans and implements equipment needs to improve production efficiency and/or achieve cost reductionManages/evaluates PUE at the facility via the BMS system to ensure facility is operating efficiently.Oversees all infrastructure related construction projects managed by other internal teams and built by local contractorsWorks with customers upon move in following construction of their environment.Ensures all Security policies are being adhered to by all DCT's to achieve complianceClosely monitor all components of infrastructure through the BMS system to identify and report any problems, resolve issues when possible or engages appropriate internal team members when necessary to try and troubleshoot.Training of all DCT's to understand the functionality of the BMS system so they can react accordingly to any unexpected issue at the siteResponsible for the purchasing/ordering of all consumables needed at the facilities, including customer order needs and tools for installations.Training of all DCT's on Databank's Emergency Response Procedures and monthly testing of all DCT's to ensure they understand all protocols.Manage weekly work schedules for 24x7x365 coverage as well as an on-call list in the event personnel need additional supportEnsure Video Surveillance system is operating and that DCT's are monitoring the facility 24/7/365Other duties as assignedThe on-site standard working hours for a Data Center Manager are typically Monday through Friday, 8am-4pm. These hours may be subject to change to accommodate site projects as necessary.Qualifications:Assist with daily operational duties including shipping and receiving and facility walkthroughsAssist in response to infrastructure related events (power, cooling, etc.)Deal with break fix issues around the facilityCalling in mechanical, electrical contractors to repair any immediate needsTrain DCT's on using NetSuite to ensure they can issue Purchase Orders when necessaryTrain DCT's to document site walk through on a daily basis during their shiftsHelp support customer needs on an as needed basisOther duties as assignedExcellent verbal and written communication skillsThorough management of the Data CenterGood supervisory skillsAbility to train individuals on an as needed basisPeople management skillsMentor individuals to ensure employees have the ability to move up in the organizationMinimum of 5 years data center experienceMinimum 3 years supervisory experienceLEED certification is a bonus but not a requirementBenefitsHealth, Vision and Dental Insurance PackagesShort-Term and Long-Term Disability InsuranceLife Insurance401k with company matchPaid Time Off and Paid Holidays