Benefit Programs Specialist II

Benefit Programs Specialist

The City of Fredericksburg Department of Social Services (FDSS) is recruiting for a Benefit Programs Specialist who performs eligibility and case management functions for a benefit program caseload. This position will primarily be managing an ongoing caseload of SNAP and various medical assistance programs to include Families and Children (F&C), Aged Blind and Disabled (ABD), and Long Term Care (LTC). The Benefit Programs Specialist determines program eligibility for certain public assistance programs, performs technical, administrative, counseling, and case management duties for an assigned caseload of clients served by the City Social Services Department. Duties include interviewing applicants and explaining benefit programs; assisting applicants in completing necessary forms; determining and advising applicants of eligibility for assistance; and monitoring client ongoing program eligibility. Telework options (up to three days a week) are an option for this position once the candidate is fully trained as determined by their supervisor.

Minimum Qualifications:

• High School diploma or equivalent;
• Two (2) years of experience working with the general public in a local department of social services, or equivalent education, and/or experience.
• Must be able to pass a criminal background check to include a clean search of the Virginia Child Abuse and Neglect Central Registry (no current findings or cases associated to you).
• A valid state driver's license that meets the standards for the City of Fredericksburg.

Preferred Qualifications:

• Prior experience working for a Social Services department.
• Prior experience determining Medicaid eligibility in F&C, ABD, and/or LTC.
• Proficiency in Microsoft office software.
• Knowledge of DSS case management systems.
• Prior experience working as Benefits Intake worker.

The City of Fredericksburg is a great place to work. Come join our knowledgeable and energetic team, which is committed to the City's Core Values of Agile Innovation, Abundant Compassion, Outstanding Customer Service, Energized Work Environment, Essential Engagement, and Unwavering Stewardship. In addition to offering a great work environment and competitive salary, the City of Fredericksburg provides a generous benefits package. The City is a member of the Virginia Retirement System and offers competitive health, dental and vision insurance as well as generous vacation/sick leave benefits and 13 paid holidays a year.

The City of Fredericksburg provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.