Desktop Support Specialist

Information Technology (IT)To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.Provides support to end users in a variety of areas. Identifies, researches, and resolves technical problems. Responds to telephone calls, email, and personnel requests for technical support. Documents, tracks, and monitors problems or issues to ensure a timely resolution. Relies upon instruction and pre-established guidelines to perform the functions of the job. Work under immediate supervision.Candidates must be physically located in Missouri, Kansas, Arkansas or Oklahoma to qualify. Candidates must be able to attend new hire orientation in-person on the designated orientation date. This is NOT a remote position.Degree in IT related field or Trade School.Current A+ certification or obtain within 120 days.Comptia A+ or Google IT Support Professional Certification within 120 days of hire.HP Self Maintainer Certification with 120 days.For eligible full-time and part-time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!Health, vision, dental insuranceRetirement with employer matchWellness program with discounts to Health Insurance or Cash Bonus with ParticipationMilestone payments with longevity of employmentPaid time off (PTO)Extended Sick payDisability payLearning Center designated only for Freeman Family membersPayroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.Location: Joplin, Missouri