Operations Supervisor - Warehouse (Supply Chain/Logistics)

Position Summary Supervises warehouse operations, Custom Cord Print and Product Reconfiguration. Supports warehouse operations through picking, printing/labeling, quality check, inbound materials, and outbound shipments. Drives continuous improvement, ensures inventory accuracy, and maintains quality, equipment, and control standards to deliver high‑quality products. Leads, schedules, and manages a flexible work team to fulfill customer orders, driving effectiveness through active participation in process improvement initiatives. Shift The hours are Monday‑Friday 6:00 am – 5:30 pm. Leadership members are to be present 30 minutes prior to shift start and may need to work off‑shift as required. Flexibility is required around peak seasons, holidays, short staffing, and business needs. Major Responsibilities People: Communicate performance standards that are specific and measurable; interview hourly associates and provide recommendations for hire; monitor attendance, productivity, and other performance markers and provide counseling and/or recognition to associates as needed. Operations: Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control; evaluate and recommend changes in preferred work methods to increase productivity; assist in new associate training; provide relief coverage for operational duties when associates utilize time‑off or are absent; ensure operational compliance and correct exception resolution; complete all necessary records and reports in a timely and accurate fashion; confirm accuracy of print, pick, pack, and shipping operations with customer orders. Inspect orders for items and quantities accuracy Check order and sign Picking List prior to packaging Inspect BOLs for accuracy prior to loading carrier equipment Manage shipment preparation, staging and loading to meet scheduled ship dates Coordinate pickup and receiving execution with Carriers on arrival dockside Ensure Bill of Lading accuracy of shipment dimensions, destination and carrier Confirm accuracy of Inbound/received freight documents Finance: Ensure compliance with financial policies and procedures such as inventory accuracy and control, returns, damages, etc.; understand the relationship between decision‑making and profitability; closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets. Safety: Ensure day‑to‑day management and associate activities are in alignment with the location safety strategy; provide associates with communication, training, feedback, and direction to ensure safe performance; ensure compliance with all applicable regulatory agencies and company policies and procedures. Growth / Customer Experience: Understand the location‑specific customer goals & objectives; ensure the customer knows that we are committed to helping them meet their objectives; determine areas that could benefit from Continuous Improvement efforts. Fleet/Assets: Properly plan work assignments to ensure effective use of fleet/warehouse equipment; work with hourly associates to ensure they understand safe and efficient operation of equipment. Other projects and tasks as assigned by supervisor. Qualifications 2‑4 years of related functional experience High School Diploma or equivalent required Bachelor's Degree preferred Strong written and oral communication skills and the ability to actively listen Advanced computer skills including Microsoft Word, Excel, Outlook, and PowerPoint Must demonstrate ownership & responsibility to run the operation with a sense of urgency Ability to build rapport and relationships with associates and external customers at all levels Strong time‑management and organizational skills Ability to think independently, manage through problems, and make decisions Experience driving process improvement and leading change Experience with inventory management systems preferred Regular, predictable, full attendance is an essential function of the job Willingness to travel as necessary Physical Requirements The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines. While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25 lbs / 12 kg. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Penske is an Equal Opportunity Employer. #J-18808-Ljbffr Cscmp