Retail Associate

Job Summary Assist with providing top-quality service and assistance to customers through sharing of product knowledge, answering questions, and completing retail sales transactions. Drive repeat business through creating customer confidence and building brand loyalty Maintain up to date knowledge on products and industry knowledge, including cannabis laws and regulations. Take and fulfill customer orders, inform customers of relevant Happy Days information, and accept payments. Provide high level of customer experience by answering customer questions and making recommendations based on customer needs and demonstrating knowledge of products that will best suit their individual needs. Confirming customer needs to ensure they receive the correct education on the cannabis products Meet any required personal performance goals Execute transactions with high attention to detail and ensure accuracy in register transactions Follow Happy Days standard operating procedures, company culture, and state and handling, and security including cash handling, locked storage of product, and Must be able to accommodate flexible scheduling expectations including weekend, evening, and holiday schedules. Add value by being an authentic and confident self-leader who strives to execute our world-class hospitality mindset Actively participate in required training and education. Minimum Qualifications 21 years of age High school diploma or equivalent Previous experience with cannabis, retail, or customer service preferred EEO Statement: Happy Days Dispensary is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeships. Happy Days Dispensary makes hiring decisions based solely on qualifications, merit, and business needs at the time #J-18808-Ljbffr