Sr. Accountant, AI Operations

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.SR. ACCOUNTANT, AI OPERATIONSPlay a key role in the finance organization by serving as the operational backbone of billing operations. This hands-on role owns the end-to-end order-to-cash lifecycle across complex revenue streams, including seat-based subscriptions, usage/consumption-based models, pre-committed contracts, uncommitted (pay-as-you-go) arrangements, hybrid billing structures, and enterprise custom deals. The ideal candidate reimagines processes rather than simply managing them, partnering cross-functionally to ensure billing accuracy, revenue integrity, and an exceptional customer experience.RESPONSIBILITIES:Own and manage the full order-to-cash billing cycle from booking through invoicing, collections, and cash application across all revenue streamsOversee billing operations for diverse monetization models: seat-based licensing, usage/consumption-based billing, pre-committed contracts, uncommitted/on-demand arrangements, hybrid models, and enterprise custom deal structuresEnsure invoicing accuracy, proper tax treatment (VAT/Sales Tax), and compliance with contractual billing termsManage order processing workflows, establish and enforce SLAs, and drive down cycle times and error ratesReconcile bookings data and ensure alignment between CRM, billing platforms, and the general ledgerPartner with Revenue Accounting to support accurate revenue recognition under ASC 606Ensure billing practices support clean, auditable revenue streams and SOX compliance readinessDevelop and monitor KPIs including DSO, billing accuracy, aging analysis, collection efficiency, and revenue leakage metricsSupport monthly and quarterly close processes with timely, accurate billing dataAct as a subject matter expert across the billing technology stack and drive system optimizationIdentify and implement process automation, eliminate manual touchpoints, and build scalable workflowsLead, mentor, and develop a team of billing and order management professionalsServe as the connective tissue between Sales, Deal Desk, Legal, Revenue Accounting, Collections, Engineering, and Product teamsRepresent the billing function in cross-functional projects including new product launches, pricing model changes, and system migrationsBASIC QUALIFICATIONS:Bachelor’s degree4+ years of accounting experiencePREFERRED SKILLS AND EXPERIENCE:Bachelor’s degree in accounting, finance, business, or other business discipline4+ years of experience in Billing Operations, Order Management, Accounts Receivable, or Order-to-Cash functions within SaaS, technology, or subscription-based businessesCPA license or equivalentStrong understanding of ASC 606 revenue recognition principlesDeep expertise managing multiple billing models simultaneouslyHands-on experience with billing and financial systems in complex, multi-system environmentsStrong motivation for automation and process improvementExperience with SQL, Power BI tools, or billing analytics platformsFamiliarity with multi-currency billing, international tax compliance, or multi-entity operationsPrior experience in high-growth, scaling environmentsADDITIONAL REQUIREMENTS:Must be willing to work overtime and/or weekends as neededThis position is based in Palo Alto, CA, and requires being onsite full-time — hybrid and remote work will not be consideredCOMPENSATION AND BENEFITS:Pay Range:Level 3: $130,000.00 - $190,000.00Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law.ITAR REQUIREMENTS:To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here. SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to View email address on click.appcast.io.