Parts Advisor

Lithia Hyundai of OdessaPay: Base plus commissionWhat You'll DoAnswer telephone and greet customers in a friendly and professional manner in accordance with Incoming Telephone Call (ITC) standards.Communicate effectively with customers and vendors via phone, in-person or email.Assist customers by answering questions, checking stock availability, and taking parts orders in a quick, friendly and professional manner in accordance with Initial Customer Contact (ICC) process.Maintain clean and professional appearance of counter, work area and stockroom.Interact with Service Team to coordinate parts for vehicle repair and service.Order parts from suppliers based on service department and customer requests.Create accurate invoices in ADP.Receive, unpack and store parts in appropriate storage areas so they are readily available when needed.Check quantity and condition of goods received against invoices and purchase orders. Check number and unit cost as well as total billing for charges against proper records.Specifies parts accurately.Takes inventory, maintains records of goods received and keeps perpetual inventory controls.Receive payment or obtain credit authorizationProcess core returns, parts warranties and parts returns as necessary.What You'll BringStrong attention to detailSense of urgencyExcellent communicationMathematics – calculations of inventory, payments and invoices.Knowledge of automotive partsAcceptable driving record and a valid driver's license in your state of residenceWe offer a comprehensive benefits package designed to support you and your family, including:Competitive payMedical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsAdditional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.comAbout UsAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.Reasonable accommodations may be made to enable individuals to perform the essential functions.