Patient Scheduling Coordinator (Radiology)
Unicon Pharma
About the RoleResponsible for answering phone calls and scheduling patient appointments. Triages phone calls as necessary. May conduct patient/member pre-certification to ensure coverage for appointments and medical care. With the assistance of data and technology, they function as a liaison and ensures a high value and personalized experience.ResponsibilitiesAnswer phone calls and schedule patient appointments.Triages phone calls as necessary.Conduct patient/member pre-certification to ensure coverage for appointments and medical care.Function as a liaison with the assistance of data and technology.Ensure a high value and personalized experience.Required SkillsOne (1) - three (3) years of customer service experience.MUST HAVE 2+ years DIRECT radiology diagnostic testing scheduling experience - e.g. mammogram, DEXA, X-ray, Ultrasound, CT, MRI, Nuclear Medicine.Health insurance verification knowledge.
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