2026 Operations Supervisor

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. 2026 Operations Supervisor Seasonal Field Yellowstone, West Yellowstone, MT, US 30+ days ago Requisition ID: 3796 Salary Range: $20.00 To $24.00 Hourly THIS IS FOR THE 2026 SEASON Job Summary This is a unique opportunity to work outdoors close to some of the country's most popular national parks. As an Operations Supervisor, you partner closely with the General Manager (GM) and Assistant General Manager (AGM) to ensure the camp delivers exceptional guest experiences. The Operations Supervisor serves as an expert in customer service and operational processes, collaborating daily with team members from front desk, maintenance, housekeeping, and food & beverage. The Operations Supervisor would be directly responsible for managing the Camp Concierge, Guest Experience Coordinator, and Housekeeping teams. Together with the GM and AGM, the Operations Supervisor communicates goals and expectations to the team and assists where needed. This is a seasonal, non-exempt position. Responsibilities Cross trained in multiple property departments Think critically to respond and react quickly to ever changing situations on property Deliver clear expectations to the team in all operational areas Professional in all internal and external communications Maintain a positive and open-minded attitude Help and support guest and team member issues quickly and efficiently Assist in interviews and hiring Observe corrective action delivery to team members Delegate tasks ensuring follow through and completion Able to run the camp and work independently with minimal oversight Find ways to streamline processes to maximize efficiency and resource use Establish and maintain relationships with local businesses and communities Assist with the development of creative outlets to engage team members and show appreciation or recognition on a consistent and regular basis Be growth oriented Evaluate, develop, and report on NPS and eNPS action plans Monitor financial performance to drive business decisions Create synergy across property departments through strong leadership Meet with team members to support their growth and development Create positive work environment that is guest-focused Ensure that all camp-level SOPs and expectations are implemented, updated, and maintained Collaborate with other members of camp management and the corporate team Responsible for oversight of approval, time and attendance and payroll, for the entire Rooms department Participate in camp level and company-wide meetingsSubmit high quality work products in a timely manner Respond to guest reviews within the established time period Other duties as assigned Key Skills Effective Communication Adaptability Decision Making Initiative Inspiring Others Fostering Learning and Development Planning and Organizing Education High School Diploma or GED or applicable work experience Working Conditions Ability to work outdoors for long periods of time, including during extreme heat and cold or weather events Ability to lift 30 lbs independently; all lifts over 31 lbs. require assistance from a co worker Stand and walk over slippery and/or uneven natural walking surfaces for majority of workday Bend and stoop Observe and respond to dangerous situations Operate guest transport carts and/or property vehicle Preferred Qualifications Experience in a supervisory position for at least 1 year, hospitality experience Must have a valid driver's license Competently perform duties in absence of GM and AGM Demonstrated commitment to delivering high quality customer service Goal-oriented, results-driven, strong interpersonal and communication skills Communicate in a clear and professional way Interact with a friendly, enthusiastic, positive attitude Demonstrate sound judgement, follow direction, and take decisive appropriate action Learn, embrace, and train team on company policies, practices, and procedures Strong organizational skills to execute and prioritize multiple tasks Able to influence and inspire teams Ability to work independently and meet deadlines on assigned projects Proficiency in Microsoft Office Suite and in HMS and POS systems Participate in educational and training opportunities Understanding of property management systems Additional Information This position requires the individual to wear and work in personal protective equipment, when applicable. This position requires that the individual is able to lift a minimum of 45lbs independently. Physical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces. Ability to work in extreme weather conditions including but not limited to heat, cold, rain, snow, humidity, and wind. This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas. This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas. Compensation and Benefits Health Insurance 401K (eligible if work hourly minimum as required by law) Heavily discounted tents for Under Canvas family and friends stays Bar N Ranch lodge and cabin discounts Lifestyle partner brand and industry discounts Housing available for employees only (no pets) and is subject to fringe benefit and maintenance fee paycheck deductions Employee Assistance Program Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind. #J-18808-Ljbffr