Institutional Research Specialist

Position Responsibilities Develop custom software solutions by conducting all phases of analysis, design, configuration, testing, deployment and documentation, under the supervision of the Director of Institutional Research. Maintain and test customized programs and reports with new vendor software releases. Assist end users by clarifying report requirements and develop ad-hoc or reusable reports using reporting tools. Proactively identify inefficiencies across departments that may benefit from programming or automation, and discuss with supervisor to design and provide solutions. Develop and maintain integrations to securely share data between custom software, third‑party software, outside agencies and the ERP/SIS. Write and update technical documentation and user manuals. Assist the Director of Institutional Research by collecting and auditing data to support planning, assessment and decision making for the end‑user community and for mandated reporting. Support the Office of Information Technology needs as directed by the Director of Institutional Research. Presence on the job is an employee’s fundamental obligation. Regular, reliable, and punctual attendance is required. Perform other duties as assigned by the supervisor. Position Qualifications Minimum of an Associate degree in Computer Science, Software Engineer, Computer Information Systems, or related field required. Minimum of two years’ experience in the related field. Excellent customer service skills and ability to interact with others in a kind and courteous manner. Experience with Transact‑SQL including stored procedures, functions and ad‑hoc queries required. Experience with organizational reporting and/or working with confidential data. Demonstrated knowledge of relational database design principles and best practices. Experience with any object‑oriented programming .NET and C# preferred. Demonstrated knowledge of mathematics and statistical methods applicable to the use of information processing systems. MOS Certification required in Excel, or successful completion within six (6) months of date of hire. Working knowledge of client/server applications and network systems. Proficiency with Microsoft Office applications required. Strong interpersonal, verbal and written communication skills required. Strong documentation skills required. EOE Statement: The College policies and practices for admission, employment, and activities comply with requirements of Title VII of the Civil Rights Act of 1964, Title IX of the Education Amendment of 1972, Section 504 of the Rehabilitation Act of 1973 as amended, the Age Discrimination in Employment Act of 1967 (ADEA), the Americans with Disability Act (ADA) of 1990 and the ADA Amendments Act of 2010; Title II of the Genetic Information Nondiscrimination Act of 2008. The College does not discriminate on the basis of race, color, religion, national origin, gender, sex, age, or disability. The College practices and policies also comply with the Michigan Persons with Disabilities Civil Rights Act (PDCRA) and the Michigan Elliott‑Larner Civil Rights Act (ELCRA) which prohibits discrimination in hiring based on age, height, weight, and marital status and familial status in addition to race, color, religion, sex (which includes pregnancy) and national origin. Alpena Community College prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The Notice of Nondiscrimination is located at #J-18808-Ljbffr