Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Wellness Concierge

Gate Fuel Service

Thank you for applying to one of the most premier places to work in the Northeast Florida! People are our greatest asset and we are currently seeking people like you who have a desire to join our team.

The Ponte Vedra Inn & Club is one of the most premier places to work in Northeast Florida, and we pride ourselves on delivering exceptional service and creating unforgettable experiences for our members and guests. As we continue to expand our Sports Club and Wellness offerings, we are seeking passionate individuals who are dedicated to luxury hospitality, wellness, and personalized service.

If you enjoy creating meaningful member experiences and thrive in a fast-paced, wellness-focused environment, we invite you to join our team as a Wellness Concierge.

What's in it for you?
  • Competitive pay
  • Flexible scheduling
  • Company-provided uniforms
  • Resort discounts and employee benefits
  • Career growth and development opportunities
  • Professional training and certifications
  • Opportunity to be part of an innovative wellness and fitness destination
  • Work within a Forbes-oriented luxury hospitality culture
Position Summary

The Wellness Concierge serves as the primary point of contact and hospitality ambassador for the Sports Club. This position is responsible for delivering exceptional member and guest experiences through personalized service, efficient scheduling, billing, wellness program coordination, and concierge support.

The Wellness Concierge ensures every member and guest feels welcomed, valued, and supported while maintaining the luxury service standards expected at Ponte Vedra Inn & Club. This role assists with wellness programming, fitness services, recovery offerings, retail sales, and member engagement initiatives while serving as a key communication link between members and the Sports Club team.

Education

High School Diploma or equivalent required. Ability to speak, read, write, and comprehend the English language at a level sufficient to communicate effectively with members, guests, and colleagues. Associate's degree in Hospitality, Recreation, Business Administration, Wellness, Fitness Management, or a related field preferred.

Training & Experience
  • Minimum two (2) years of experience in concierge services, front desk operations, hospitality, wellness, spa, fitness club, or luxury resort environments preferred.
  • Experience with scheduling, booking systems, point-of-sale systems, billing, and guest service operations preferred.
  • Experience in luxury hospitality, private clubs, wellness centers, or fitness facilities preferred.
  • CPR/AED certification preferred or must be obtained within thirty (30) days of hire.
Job Knowledge
  • Strong customer service and hospitality skills with a passion for member engagement.
  • Knowledge of fitness, wellness, recovery, and recreational services preferred.
  • Proficiency with scheduling, reservation, billing, and point-of-sale systems.
  • Ability to effectively multitask and prioritize responsibilities in a fast-paced environment.
  • Working knowledge of Microsoft Office and club management software systems.
  • Strong communication, organizational, problem-solving, and interpersonal skills.
  • Technogym platform experience preferred.
Essential Duties & Responsibilities
  1. Maintain professional appearance, grooming, and personal hygiene standards.
  2. Greet members and guests warmly while delivering exceptional hospitality and personalized service.
  3. Manage member and guest check-in procedures efficiently and accurately.
  4. Schedule and coordinate group fitness classes, personal training sessions, Pilates appointments, wellness consultations, recovery services, and special programs.
  5. Coordinate PNOĒ metabolic testing appointments and assist with member preparation and follow-up scheduling.
  6. Process billing transactions, retail purchases, membership charges, and service payments accurately.
  7. Provide facility tours and educate members on Sports Club amenities, programs, and wellness services.
  8. Assist members in selecting wellness programs, services, and offerings that support their goals.
  9. Maintain continuous coverage of the concierge desk during operating hours.
  10. Coordinate member flow and communicate operational needs with Sports Club Supervisors, Attendants, Trainers, and Instructors.
  11. Respond to member questions, concerns, and service requests in a professional and timely manner.
  12. Escalate concerns appropriately to Sports Club leadership when necessary.
  13. Promote retail merchandise and wellness-related products to enhance the member experience.
  14. Assist with member onboarding and support wellness engagement initiatives.
  15. Maintain accurate attendance, revenue, scheduling, and member usage records.
  16. Support departmental events, wellness programs, special activities, and member engagement initiatives.
  17. Ensure the concierge area remains clean, organized, and welcoming at all times.
  18. Attend departmental meetings, training sessions, and safety meetings as required.
  19. Follow all company policies, procedures, and departmental operating standards.
  20. Execute responsibilities that support Forbes Five-Star, AAA Five-Diamond, and luxury hospitality service standards.
  21. Perform additional duties as assigned by the Sports Club Manager or Executive Director of Wellness.

Physical Requirements
  • Ability to stand, walk, and remain active for extended periods.
  • Ability to move throughout the Sports Club and wellness facilities.
  • Ability to lift and carry up to 25 pounds.
  • Ability to work a flexible schedule including early mornings, evenings, weekends, and holidays.
  • Ability to operate computer systems, point-of-sale systems, and office equipment.

Be Part of Something Extraordinary

At Ponte Vedra Inn & Club, we believe wellness extends beyond fitness-it is about creating exceptional experiences, meaningful connections, and personalized service. If you are passionate about hospitality, wellness, and helping others achieve their goals, we encourage you to apply and become part of our growing Sports Club team.

Equal Opportunity Employer

The Ponte Vedra Inn & Club is an Equal Opportunity Employer and a Drug-Free Workplace. We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Wellness Concierge in Ponte Vedra Beach, FL vacancy
  •  ...About This Role As a Concierge / Administrative Assistant, you are often the first point of contact for residents, visitors, team members, and prospective residents. This role helps create a welcoming, organized, and responsive experience by providing exceptional customer... 
    Suggested
    Work at office

    Vicars Landing 1

    Ponte Vedra Beach, FL
    3 days ago
  •  ...Patient Concierge PositionAt Ponte Vedra Plastic Surgery, we strive for excellence in the care we provide and in the results that we achieve. Offering numerous cosmetic and reconstructive surgeries, along with nonsurgical procedures at multiple locations, our outstanding... 
    Suggested
    Full time
    Work at office
    Local area

    Ascend Plastic Surgery Partners

    Ponte Vedra Beach, FL
    2 days ago
  •  ...Vicars Landing is seeking a Concierge / Administrative Assistant to warmly welcome residents, visitors, and staff while delivering responsive customer service and administrative support to executives and the broader community. This role focuses on managing inquiries, coordinating... 
    Suggested

    Vicars Landing 1

    Ponte Vedra Beach, FL
    3 days ago
  •  ...Northeast Florida. People are our greatest asset, and we are currently seeking a personable, organized, and service-focused Club Member Concierge to join our team. The Club Member Concierge provides personalized assistance to members, guests, and prospective members. This... 
    Suggested
    Temporary work
    Work at office
    Weekend work

    Ponte Vedra Inn & Club

    Ponte Vedra Beach, FL
    5 days ago
  • Guest Service Representative The Guest Service Representative (GSR) embodies the propertys commitment to exceptional service, ensuring guests receive efficient, courteous, and professional assistance in all front office operations. The Guest Service Representative plays...
    Suggested
    Local area

    Newport Hospitality Group

    Jacksonville Beach, FL
    4 days ago
  •  ...guest rooms across 14 states and three countries. We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.... 
    Full time
    Part time
    Local area
    Flexible hours
    Shift work
    Night shift

    Shaner Hotel Group

    Jacksonville Beach, FL
    1 day ago
  •  ...Job Summary: Dishwashers at Burger King are tasked with cleaning dishes, kitchen utensils, and equipment, as well as assisting with basic food preparation as needed. Responsibilities: - Operate dishwashing machines to clean dishes, glassware, flatware, pots, and... 

    Burger King

    Jacksonville Beach, FL
    4 days ago
  • $15 - $24.4 per hour

     ...wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the... 
    Hourly pay
    Full time
    Part time
    Seasonal work
    Immediate start
    All shifts
    Flexible hours
    Night shift

    Whole Foods

    Jacksonville Beach, FL
    3 days ago
  •  ...food and service begins with legendary people. We believe in earning the loyalty of our Team Members with our strong, diverse culture, well-done benefits and growth opportunities. It takes passion, pride and commitment to create our bold and flavorful food… and we want... 
    Shift work

    Longhorn Steakhouse

    Jacksonville Beach, FL
    1 day ago
  •  ...pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists to get it right for our guests and our business each... 
    Full time
    Work experience placement

    Marriott International

    Ponte Vedra Beach, FL
    4 days ago
  •  ...are looking to improve your game, our PGA TOUR's Performance Center offers lessons from the top PGA instructors in the industry as well as club fitting and fitness. Tee up your career as a part of our team with the TPC Network! The General Utility/Dishwasher is... 
    Local area
    Shift work

    AEG Presents

    Ponte Vedra Beach, FL
    1 day ago
  • $15 - $18 per hour

     ...insurance the first month following sixty (60) days of employment. Additionally, we offer a wide range of free value-added services as well as voluntary life, accident, hospital, legal and identity protection plans to protect you, your dependents and your personal data.... 
    Hourly pay
    Full time
    Part time
    Shift work

    The Plantation at Ponte Vedra Beach

    Ponte Vedra Beach, FL
    5 days ago
  •  ...guest rooms across 14 states and three countries. We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.... 
    Seasonal work
    Local area
    Flexible hours
    Shift work

    Shaner Hotel Group

    Jacksonville Beach, FL
    2 days ago
  •  ...guest rooms across 14 states and three countries. We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.... 
    Local area
    Flexible hours
    Shift work

    Shaner Hotel Group

    Jacksonville Beach, FL
    3 days ago
  •  ...Strong Retirement Plan for Your Future Paid Time Off & Holidays to Recharge Tuition Reimbursement Invest in Your Education Health & Wellness Programs to Keep You Feeling Your Best Employee Recognition Programs Win prizes & an annual cruise! A Collaborative Work... 
    Daily paid
    Work experience placement
    Relief
    Work at office
    Local area
    Immediate start

    Avante Group

    Jacksonville Beach, FL
    3 days ago
  • $18 - $20 per hour

     ...physicians and improve health care in America. At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off... 
    Live out
    Work at office

    SCA Health

    Jacksonville Beach, FL
    4 days ago
  •  ...invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-... 
    Full time
    Day shift

    Bank of America

    Ponte Vedra Beach, FL
    2 days ago
  •  ...Concierge PTAnthem Lakes - Jacksonville, FL 32233Salary Range $15.00 HourlyDescriptionNow Hiring Concierge! Job Type: Part-Time Position Available; Flexible ScheduleSummary: Enhances and improves the SRIM experience for our residents, families, and visitors, promotes the... 
    Part time
    Work at office
    Immediate start
    Flexible hours

    SRI Management LLC

    Atlantic Beach, FL
    5 days ago
  •  ...directed by local management Communicate and manage firm initiatives for the Branch (e.g., Global Volunteer Month, Annual Appeal) as well as regional and Market initiatives as directed Actively engage in available training and education programs to maintain current... 
    Work at office
    Local area
    Flexible hours

    Morgan Stanley

    Ponte Vedra Beach, FL
    3 days ago
  •  ...directed by local managementCommunicate and manage firm initiatives for the Branch (e.g., Global Volunteer Month, Annual Appeal) as well as regional and Market initiatives as directedActively engage in available training and education programs to maintain current status... 
    Work at office
    Local area
    Flexible hours

    Morgan-Stanley

    Ponte Vedra Beach, FL
    2 days ago
  • $15 - $18.69 per hour

     ...skill level, and education, and may vary depending on location or applicable minimum wage laws. Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support... 
    Hourly pay
    Minimum wage
    Full time
    Temporary work
    Part time
    Flexible hours

    Banfield

    Jacksonville Beach, FL
    1 day ago
  •  ...developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds... 
    Work at office
    Flexible hours
    Shift work
    Day shift

    Bank of America

    Ponte Vedra Beach, FL
    3 days ago
  •  ...Sports Club at Ponte Vedra Inn & Club! As one of Northeast Florida's premier luxury resorts and private clubs, we're redefining the wellness experience with state-of-the-art fitness facilities, beautiful gathering spaces, and exceptional service. We're looking for... 
    Full time
    Part time
    Flexible hours
    Weekend work
    Day shift
    Afternoon shift

    Ponte Vedra Inn & Club

    Ponte Vedra Beach, FL
    3 days ago
  • $23 - $30 per hour

     ...hiring Customer Care Specialists to guide individuals through a structured service program designed to support personal progress and well‑being. If you enjoy connecting with people and creating positive experiences, this could be a great next step in your career. No... 
    Full time
    Currently hiring

    Serenity Healthcare, LLC

    Ponte Vedra Beach, FL
    3 days ago
  • $16 - $18 per hour

     ...exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products. + Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager... 
    Hourly pay
    Work experience placement
    Seasonal work
    Local area
    Immediate start
    Flexible hours
    Shift work
    Afternoon shift

    Walgreens

    Jacksonville Beach, FL
    3 days ago
  •  ...vision abilities required by the job include close, distance, and peripheral vision, depth perception and the ability to adjust focus as well as work on a computer for extended periods of time. The employee must be able to communicate verbally with other on the phone or in... 
    Part time
    Work at office
    Shift work
    Afternoon shift

    Vicars Landing 1

    Ponte Vedra Beach, FL
    7 hours ago
  • $53.9k - $62k

     ...and oral communication skills This position requires the candidate to possess a strong ability to speak clearly and effectively as well as the ability to listen to and hear clients who may be challenging or in distress Valid driver’s license and meet policy... 
    Full time
    Work experience placement
    Interim role
    Work at office
    Monday to Friday
    Weekend work
    Afternoon shift

    K9s For Warriors Inc

    Ponte Vedra Beach, FL
    4 days ago
  • $14 - $18 per hour

     ...Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures. Effectively communicate with all associates, management, and customers; interprets and retains... 
    Hourly pay
    Price work
    Temporary work
    Part time
    Local area
    Night shift
    Weekend work

    Pep Boys

    Jacksonville Beach, FL
    4 days ago
  •  ...in a full-service fine dining establishment The genuine desire to provide outstanding hospitality to our guests Professional, well groomed, friendly, and courteous Ability to clearly communicate guests’ needs to servers, managers, etc. Ability to effectively... 
    Full time
    Contract work
    Local area

    Restaurant Medure

    Ponte Vedra Beach, FL
    3 days ago
  •  ...among and between offices; to handle mail and documents; to sit, stoop, kneel and crouch; to lift and move up to 10 pounds; to see well enough to discern differences in quality of documents and files. · General working conditions · Office environment · May require... 
    Work at office
    Local area

    Just Floors Inc

    Ponte Vedra, FL
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Wellness Concierge. Be the first to apply!