Front Desk Receptionist

Direct message the job poster from Barrett Beverly Hills Looking for an exciting position that allows you to make connections and be on the front line of making people feel good? This visionary Plastic Surgery practice is looking for a candidate who is highly-skilled and has excellent communication and organization skills. You may be a great fit for this position if you are a driven self-starter that enjoys handling multiple projects with a great attitude. This Front office coordinator position is a great opportunity for applicants seeking work in the Beverly Hills Los Angeles area. What you will be doing: Warmly greet and check-in patients Answer phones and schedule appointments Keep a detailed record of all calls/emails on the Inquiry Tracking Sheet Reply to incoming emails for medspa and surgical procedures Answer inquiries from all lead forms in a prompt and timely manner (Website, Yelp, RealSelf) Follow-up with previous patients Lead management tracking and weekly follow-up Confirm all patients weekly Email new patients with appointment confirmations Look out for any potential scheduling issues and patient issues Scan and enter patient documentation Ensure proper consents and paperwork filled out for every appointment Sign for packages, unpack, re-stock Ensure proper materials/brochures/photos are present and running Assist with required documentation and scanning Assisting with insurance verification Order supplies as needed (water, general office supplies) Attend and contribute to weekly office meetings Prepare and ship packages for any orders phoned in Oversee and manage patient flow, minimizing wait time Keep front office and reception area clean and tidy Responsible for opening and closing front office Skills Required: Extremely detail oriented Thrives in a fast-paced, high-volume environment Ability to take initiative and to anticipate the needs of patients and the business Ability to multi-task, and wear many hats – no task too big or too small mentality High-energy, friendly and outgoing demeanor Exudes a passion for customer service and going the extra mile Strong phone skills – pleasant phone voice, with ability to manage multiple phone lines Excellent communication – written/verbal and typing skills Team player mentality – willingness to help and take initiative Punctual. reliability and flexible with schedule Previous front desk coordinating experience for a busy medical office or medspa preferred. Willing to work Saturdays. Job Type: Full-time Pay: $20-$22 per hour Benefits 401(k) Health insurance Education High school or equivalent (Preferred) Experience Medical-surgical: 1 year (Preferred) Seniority level Entry level Employment type Full-time Job function Administrative #J-18808-Ljbffr