Onsite Call Center Team Lead - Healthcare Ops (Plano)
Thesis Pharmacy
Thesis Pharmacy is seeking an Operations Supervisor in Plano, TX to lead daily call center operations onsite. You will ensure coverage, manage workloads, and serve as the primary escalation point for representatives and subject matter experts, driving performance and patient satisfaction. The role emphasizes monitoring KPIs, cascading leadership updates, and coaching staff to uphold training standards and service excellence in a fast-paced environment. #J-18808-Ljbffr Thesis Pharmacy
Vacancy posted 2 days ago
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