Field Services Representative
Jobtailor
Provide exceptional service to customers Respond promptly to emergency outages Maintain a schedule for onsite customer appointments within a 24-48 hour SLA Configure, install, and support laptops, desktops, monitors, keyboards, printers, and other hardware Support Windows, Mac OS, and potentially Linux systems Manage help desk tickets and update escalation tickets Maintain equipment inventory and notify stakeholders when supplies need replenishment Prepare new and reclaimed equipment for deployment using system imaging tools Manage accounts and equipment for new-hire and termination processes Coordinate warranty support with vendors including Dell, Cisco, Aruba/HP, and CDW Provide end-user training on relevant IT topics Troubleshoot LAN and WiFi connectivity issues involving
TCP/IP
, DHCP, and DNS Support VoIP phone systems and the LiveOps call center chat system Administer accounts in Office 365, Exchange, SharePoint Online, Dropbox for Business, and other cloud services Support locally installed applications including Microsoft Office, Adobe applications, Evernote, and MindJet MindManager Provide required support for network devices Administer office security-system accounts, access codes, and fobs Address end-user and network escalations Coordinate client activities such as move-in, conferences, and special events Monitor, investigate, and retire equipment alarms Assist with customer installation activities Uphold Boldyn policies and end-user agreements Generate reports and complete documentation and administrative duties Attend required training events Requirements Skillset equivalent to a Help Desk Level II technician 1 to 3 years of Windows and/or Mac OS hardware and software support experience 1 to 3 years of help desk experience in a medium to large-scale environment Microsoft Office support, including Outlook/Exchange and SharePoint Online Experience with Google G-Suite, Zoom, Schoology, and similar tools Ability to document and adhere to established technical procedures and best practices Experience managing workload with a ticketing system, including service orders and account information gathering ServiceNow experience preferred Remote desktop support experience Understanding of Active Directory user accounts, security groups, and file share permissions Understanding of system virtualization and reducing hardware footprint Basic network troubleshooting and connectivity support Foundational understanding of TCP/IP, VoIP, LAN, and WiFi connections MCP, CCT, A+, Net+, or ACTC certification preferred Associate degree in Information Technology or a closely related field preferred Streaming, video conferencing, and audio-video support experience Understanding and familiarity with VoIP technologies Must have and maintain a valid driver’s license Must pass a criminal background check Ability to lift up to 75 lbs Availability during weekends, holidays, or outside typical business hours for outages or scheduled maintenance Occasional travel to Austin, TX, other campuses, and training or project locations Core Competencies Demonstrates expertise in providing technical support for Windows and Mac OS systems, managing help desk operations, and troubleshooting network connectivity issues. Proficient in utilizing ticketing systems and cloud services while ensuring exceptional customer service and adherence to technical procedures. Highest-signal resume keywords Help Desk Level II Support Windows And Mac OS Support Ticketing System Management Network Troubleshooting Microsoft Office Support ATS Optimization Keywords Hard Skills Help Desk Support Windows Support Mac OS Support Network Troubleshooting TCP/IP VoIP Technologies System Imaging Active Directory Remote Desktop Support Cloud Services Administration Soft Skills Customer Service Documentation Problem Solving Communication Time Management Certifications & Qualifications MCP CCT A+ Net+ ACT Industry Keywords Help Desk Technical Support IT Support Hardware Configuration Software Installation Equipment Inventory Emergency Outages Client Coordination End-User Training Service Level Agreement Tools & Technologies ServiceNow Office 365 SharePoint Online Google G-Suite Zoom LiveOps Adobe Applications Evernote MindJet MindManager Cisco #J-18808-Ljbffr Jobtailor- ...and perform preventive maintenance on electrical equipment; Travel regionally for local or national customer support; Complete field service and startup data sheets and expense reports; Provide on-the-job training and assist senior technicians on larger projects; Write...SuggestedLocal area
$66k - $99k
...Great people make Schneider Electric a great company. Schneider's Field Service Representatives play an impactful role within the organization - collaborating with customers, team members and third-party partners to perform assembly, startup, diagnostic, repair and...SuggestedOngoing contractFull timeTemporary workWork at officeLocal areaImmediate startFlexible hoursNight shift- Overview Akkodis is seeking a Field Service Representative for a contract role with a client in Chicago, IL. Duration: 10 + months Location - Chicago Area, traveling to different States like: MI, IN, IL, MO, WI, MN, IA, ND, SD, NE, WY, MT, ID. (Onsite) Pay Range: $7...SuggestedContract workTemporary workWork at officeLocal area
- Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and ...Suggested
$53.1k - $66.6k
Field Service Technician - Peoria, IL The Field Service Technician will perform both in-shop and field service work. Responsibilities include installing equipment, investigating and resolving customer reports of technical problems, performing preventative maintenance, training...SuggestedTemporary workTraineeshipWork experience placementWork at officeLocal areaNight shift$25 - $30 per hour
...networks we manage exceed the expectations of our clients. We’re on the lookout for a knowledgeable and customer-orientated Field Service Representative. We touch the lives of binge-watching, music-loving, game-playing, finals-taking, seminar-attending, class-selecting...Hourly payFull timeWeekend work$22 - $23 per hour
...Job Description Job Description This role is very engaging for the right person, as it blends hands-on service & mechanical work with account management, customer service, and sales. What You’ll Gain: ~ Pay: $22-$23/hr and opportunities for commission. ~ Consistent...TraineeshipMonday to Friday- ...Description Job Description Sparkle Squad is a leading home services company specializing in high-quality interior & exterior... ...organization, leadership, and seeing your standards reflected in the field every day, this is a place where your work truly matters. Company...Part timeWeekend work
- Job Description Job Description Accurate Scale Company is expanding and seeking an experienced scale technician to join their team for their Lyons, IL location. JOB DESCRIPTION: Troubleshoot and repair Calibrations and installations to a variety of ...Weekend work
- ...Job Description Job Description Job Title: Field Service Technician (Traveling) Location: Must be within 60 minutes of O'Hare Airport Travel: Up to 100% (Mon–Fri, year-round; occasional international) Pay - 28-35/hour based on experience Role Overview...Temporary workWork at officeRemote work
- ...Job Description Join the Filta Team - Bridgeview, IL Do you enjoy working with your hands and providing excellent customer service? Filta Environmental Kitchen Solutions is seeking motivated and reliable Fryer Service Technicians to join our growing team in...Full timePart timeWork at officeNight shiftAfternoon shift
- ...Job Description Job Description Job Title: Field Service Technician Location: Chicago, IL Coverage area: Greater Chicago... ...function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required: Must be...Hourly payCasual workLocal areaMonday to FridayFlexible hoursWeekend work
- ...this particular role. Responsibilities On-site technical services, covering equipment installation, troubleshooting, maintenance... ...administrative information in a timely fashion, including support of field service records, associated corporate documents, mileage,...Hourly payFor contractorsWork at office
- ...This position is for a hands-on Field Service Technician who will support Rivian vehicle repairs. The role requires a collaborative, team-oriented individual capable of working in a dynamic, fast-paced environment. While the role is based in a primar Field Service Technician...
- ...About the Job The Supervisory Field Technician oversees daily locating operations, field quality, safety compliance, and technician... ...tickets. Monitor production metrics, ticket completion, and service quality. Conduct safety meetings and enforce PPE requirements...For contractorsWork at office
$50k - $60k
...over one million people across the U.S., Canada, and Puerto Rico. Our platinum-grade protection is backed by award-winning customer service and expertly trained professionals. We strive for the highest standards for our customers while fostering a positive work...Local area$75k - $105k
...Overview Field Service Technician – CNC / Industrial Machinery Pay: $75K-$105K Seeking Field Service Technicians for immediate hire to support customers using advanced CNC and industrial machining equipment. - VETERANS STRONGLY ENCOURAGED TO APPLY - This...Hourly payImmediate startRemote workMonday to Friday$27 per hour
...based repair practices. What You'll Do Dedicate a minimum of40 hoursper week to training, including active participation in service center shadowing for practical experience Engaging in instructor-led training to develop a comprehensive understanding of Tesla...Full timeTemporary workInternshipWork at officeLocal areaFlexible hours$18 - $20 per hour
...Field Service Technician NCR Voyix Corporation is a global platform-powered leader in unified commerce for shopping and dining. Combining... .... This role helps keep global commerce running and proudly represents the NCR Voyix brand. Utilize your skills to: Perform...Hourly payLocal areaImmediate startWorldwideFlexible hoursShift workRotating shiftDay shiftAfternoon shift$65k - $70k
...At Vertiv, we design, manufacture, and service the mission-critical infrastructure technologies... .... Why Vertiv is the best company for Field Service professionals: Vertiv... ...with all customers, co-workers, sales representatives and others as appropriate....Temporary workWork at officeLocal areaFlexible hoursWeekend workAfternoon shift- ...Field Service Technician III As a Field Service Technician III, you have mastered installing, troubleshooting, repairing, calibrating, and inspecting Rees monitoring equipment used in regulated environments. Field Service Technician III will be responsible for verifying...
- ...Field Service Technician Level III At IEM, we're not just building innovative electrical distribution systems, we're shaping the future. IEM is dedicated to delivering world-class solutions for complex power needs. After 75 years, we continue to push the boundaries...For contractorsWork at office
$27 per hour
...START Program The START program is a 16-week intensive EV service training program designed for those with existing automotive experience. During the program, candidates will develop technical expertise and earn certifications through a blended approach of in-class...Full timeTemporary workInternshipWork at officeLocal areaRelocationFlexible hours$34 - $38 per hour
...Field Service Technician Title: Field Service Technician Salary: $34.00-$38.00/hr + per diem + paid travel + annual profit sharing bonus Location: Greater South Bend, Indiana Area or Chicago, IL Requirements: Regional travel within a 1-5 hour drive range (company...Daily paidImmediate startWeekend work- ...growing team, covering the Chicago area. In this role, you will service and support existing and new customers by providing product and... ...these areas ~ As time permits, map our installed base in the field by conducting site walks and taking pictures to support upselling...Full timeFor contractorsRemote workWorldwideFlexible hours
- ...Field Service Technician Chicago, IL What we're doing isn't easy. But nothing worth doing ever is. We envision a future powered by robots that work seamlessly with human teams. We build artificial intelligence that enables service robots to collaborate with people...Permanent employmentWork experience placementLocal area
- ...Automotive Service Technician Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United... ...employees, customers, communities, and each manufacturer we represent. Our continued commitment is to improve our dealerships and...Work experience placement
$180 per hour
...Technician I - Foundation Technician Install • Service • Preventative Maintenance Build a Career. Not Just a Job. Barranco Enterprises... ...every major job type we perform Taught in both classroom and field settings Certified through our internal technical curriculum...Daily paidFlexible hours$20 - $25 per hour
...Field Technician Are you looking for a career where you can make a real impact? Protect... ...Earn more for making recommendations for service and products Career Growth:... ...job details according to company policy Represent Protect Environmental in a professional,...Hourly payFull timeTemporary workLocal area- ...Field Technician These individuals will each be assigned to a ward within the city of Chicago. They will be transported from the warehouse to the assigned ward on Election Day morning with an assigned driver, phone/radio, and additional supplies for precincts within...Temporary workCasual workWork at officeSleeping nightsDay shift
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