Barback- City Experiences Chicago

Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group's portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group's premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group's Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systemsHornblower Group's subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group's global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group's additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com.


Position Summary:

The successful barback is responsible for assisting bartenders. They are also required to ensure that the establishment is fully stocked, set up properly, and always cleaned. Barbacks will report directly to the Director of Food and Beverage. The right person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System.

Duties and Responsibilities:

• Provided exceptional hospitality to guest and coworkers as described in RESPECT System
• Help open/close establishment, clean counters, equipment, and other items in the establishment.
• Set up and break down bar - Stock and restock bar, clean bar thoroughly in accordance with standard operating procedures
• Maintain the cleanliness and safety of the bar and all common areas and service stations, clean glasses, utensils, bar equipment, and all other equipment and work areas
• Ensure the bar has an adequate stock of liquor, glasses, straws, mixology tools, and drink garnishes
• Fill all ice wells.
• Create attractive displays behind the bars so the most popular liquors would be in full view
• Maintain stockroom inventory, highlighting when ingredients or supplies need to be ordered
• Be Prepared to begin work at the schedule time
• Maintain uniform and personal grooming in compliance with appearance standards
• Sweep up all trash in and around the bar
• Check with bartenders to see what needs to be restocked - all products must be restocked at the end of the night.
• Pull mats out of bar area to be washed down.
• Help close out including cleaning, organization, and restocking.
• Additional job duties assigned

Requirements & Qualifications:

• Must be at least 21 years old.
• Able to stand and walk for long periods of time
• High School Diploma (or GED or High School Equivalence Certificate) required.
• At least one (1) year of previous bar-tending experience required.
• Energetic and enthusiastic personality essential
• Must be able to effectively understand and convey written and verbal information to guests and coworkers.
• Basic knowledge of food allergens
• Able to lift at least 50lbs.
• Will be required to be available for work weekends and on all major holidays.
• Will be required to be available for work nights, weekends and on all major holidays.

The RESPECT Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.