Revenue Operations Specialist

About this Role We are seeking a Revenue Operations Specialist to join our dynamic Revenue Operations team. In this role, you will be a key partner to our Sales organization, focusing on optimizing the Lead-to-Cash journey. You will combine operational excellence with a service‑oriented mindset to ensure our sales processes are efficient, transparent and scalable. The ideal candidate is a detail‑oriented problem solver who enjoys bridging the gap between Sales, Finance, Legal, and Product. You will play a critical role in reducing sales friction, maintaining data integrity and providing the insights necessary to drive predictable revenue growth. Key Responsibilities Lead-to-Cash Support: Enable and support Sales Representatives throughout the Lead-to-Cash process, including opportunity validation, quote creation and contracting. Cross-Functional Coordination: Coordinate with Sales, Finance, Legal, Product and Data Analytics to align Sales Opportunities and ensure compliance with company policies and revenue recognition standards. Request Management: Track and organise incoming operational requests (e.g. deal desk inquiries, CRM troubleshooting, contracting hurdles) to ensure visibility and timely resolution across teams. Reporting & Analysis: Prepare summaries and reports that highlight trends, bottlenecks and key focus areas within the sales process to inform leadership decision‑making. Process Development & Project Management Workflow Documentation: Support cross‑functional process improvement efforts by documenting RevOps workflows (e.g. Sales Playbooks, Deal Desk protocols) and gathering feedback for iteration. Project Execution: Assist in project management activities such as implementing new sales tools, preparing project updates and tracking action items for revenue‑driving initiatives. Impact Measurement: Collect and analyse data to measure the effectiveness of new processes and tools on sales velocity and win rates. Change Management: Provide hands‑on support to implement process changes and ensure smooth adoption across the Sales and Customer Success teams. Basic Qualifications Education: Bachelor’s degree in Finance, Economics or a STEM field. Experience: 3–5 years of experience in Revenue Operations, Sales Operations, Program Management or related operational roles. Collaboration: Demonstrated experience managing revenue operations and collaborating effectively across multiple stakeholders (Sales, Finance, Legal). Preferred Qualifications CRM Expertise: Proficiency with Salesforce (or similar CRM), specifically in managing complex opportunities, CPQ workflows and reporting. Tech Stack Knowledge: Familiarity with modern Marketing and RevOps tools (e.g. Marketo, Gong, Clari, Seismic or Rocketlane). Analytical Skills: Strong business analytics skills with the ability to use SQL, Tableau or Google Sheets to synthesize complex data into actionable insights. Deal Desk Experience: Previous experience in a Deal Desk or Sales Support capacity, helping navigate complex contract terms and pricing approvals. Communication: Outstanding communication skills with the ability to explain complex operational processes to non‑technical stakeholders. Agility: Comfort working in a fast‑paced, high‑growth SaaS environment with shifting priorities and a bias toward action. The Ideal Candidate Will Thrive In A collaborative environment where “Sales Support” is viewed as a strategic partnership. A setting that values data‑driven decision‑making and process transparency. A mission‑driven company that prioritises reducing friction to accelerate impact and innovation. Pay Range $92,584—$144,160 USD #J-18808-Ljbffr