Field Service Technician/Service Manager

Job Description

Job Description

BigFoot Staffing is excited to partner with our client to hire a Field Service Technician who is ready to grow into a Service Manager role. Based in Torrance, CA, this position combines hands-on equipment service with training in team leadership and service operations.

You’ll start by servicing commercial air compressors, pumps, and vacuum systems while learning how to coordinate the team, manage customer needs, and keep the service department running smoothly. This is a great opportunity for an experienced technician who enjoys solving problems, helping others succeed, and taking on more responsibility.

What You’ll Do

• Troubleshoot, repair, and maintain commercial air compressors, pumps, and vacuum systems.
• Diagnose mechanical, electrical, and pneumatic issues using technical manuals, blueprints, and diagnostic equipment.
• Inspect equipment, identify worn or damaged parts, and complete repairs and component replacements.
• Troubleshoot electrical controls and PLC-related issues.
• Explain service findings and repair recommendations clearly to customers.
• Maintain an organized service vehicle, tools, and parts inventory.
• Complete service reports, timecards, and other required documentation accurately.

Your Path to Service Management

As you learn the business and develop your leadership skills, you’ll take on responsibilities such as:

• Coordinating service schedules and assigning work based on technician skills, customer needs, and urgency.
• Supporting and coaching technicians through troubleshooting and service challenges.
• Reviewing completed work for quality, accuracy, and follow-through.
• Coordinating parts availability and communicating updates to customers.
• Tracking workloads, labor hours, and service costs.
• Helping resolve customer concerns and handling issues that require additional support.
• Supporting safe work practices, consistent service standards, and improvements to daily operations.

What We’re Looking For

• Strong mechanical and electrical troubleshooting skills, with experience in field service, industrial equipment, automotive, RV repair, or a related trade.
• An interest in moving into service management and taking responsibility for team performance.
• Previous experience leading, mentoring, training, or coordinating others is preferred.
• Strong organization, sound judgment, and the ability to balance competing priorities.
• Clear communication and a customer-focused approach.
• Comfort using computers for service records, scheduling, and reporting.
• The ability to work independently and collaborate with technicians, customers, and management.
• A valid driver’s license and an insurable driving record.
• EPA Universal certification and refrigeration training are preferred.

Work Requirements

• Travel to customer sites, with some overtime and occasional overnight travel.
• Ability to perform the physical duties of equipment service, including lifting and moving items weighing approximately 10–100 pounds, with assistance or appropriate equipment as needed.

Compensation and Benefits

• Pay: $45–$55 per hour, depending on experience.
• Medical, dental, vision, and life insurance.
• Profit sharing and a 401(k) plan.
• Employee Assistance Program, including counseling and coaching resources.
• Tuition reimbursement.
• Training and development toward a Service Manager role.

If you’re ready to put your technical experience to work and take the next step into leadership, BigFoot Staffing would like to hear from you.

By applying for this job, you consent to being contacted by BigFoot Staffing representatives about job opportunities via text messaging. Standard messaging rates may apply. You may opt out at any time by replying “STOP” to any message received.

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