Senior Manager, Customer Support & Experience — Hybrid
Aurora
Aurora is seeking a Senior Manager, Customer Support to lead the Customer Experience & Support Operations team. You will build and lead the largest team in the support organization, delivering a fast, high-quality, customer-first experience for B2B carriers and fleets that rely on driverless freight. You will own front-line support, define standards, manage headcount and budget, and drive data-based decisions while partnering with Tier 2 and analytics teams to improve the end-to-end customer #J-18808-Ljbffr Aurora
Vacancy posted 2 days ago
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