Director of Operations

Job Description Job Description Job Summary This position is responsible for overseeing a company’s organizational processes and operations to ensure productivity and quality. Responsibilities Plans, organizes, and directs production, administrative, and warehouse activities to meet or exceed established production goals in a cost-effective manner. Designs, develops, and implements processes that increase yield and/or improve quality for all manufacturing. Performs workflow analysis and develops methods for the production team. Coordinates with managers and supervisors to establish production and quality control standards. Builds alliances and partnerships with other organizations. Coordinates with customer service manager to resolve all operational customer complaints. Develops, implements, and maintains processes, procedures, and programs to improve the safety, productivity, and profitability of the operation Implements and maintains DOT/OSHA and company programs and standards. Ensures that employees and managers have the required safety training and are consistently working in a safe manner; develops and implements safety programs to reduce accidents and injuries. Coordinates with managers to address organizational needs, equipment utilization and maintenance. Provides leadership, communication, and coaching to employees; cultivates a motivated employee environment of trust, teamwork, accountability, self-confidence, and business ownership. Ensures that operational supplies are always on hand and available. Ensures that warehouse operations comply with federal, state, local, and/or company policies and regulations. Prepares all required reports and correspondence. Develops, implements, and monitors department budget; manages expenses within approved budget constraints. Identifies, documents, and implements opportunities for continuous improvement. Keeps up to date on overall activities of the team, identifies problem areas and takes corrective actions. Performs other related duties as assigned by management. Requirements and skills 2 years of related experience and/or training. Manufacturing Software. Spreadsheet Software (Excel). Contract Management Systems. Inventory Software. Order Processing Systems. Word Processing Software (Word). Electronic Mail Software (Outlook). Presentation software (PowerPoint). Inventory management. Other skills required : Experience in management, operations, and leadership. Understanding of general finance and budgeting, including profit and loss, balance sheet, and cash-flow management. Knowledge of organizational effectiveness and operations management. Ability to build consensus and relationships among managers, partners, and employees. Excellent communication skills. Solid understanding of financial management. Competencies: Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals. Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results. Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others. Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self-available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. We take pride in putting our people first. We are an equal opportunity employer and offer a comprehensive benefits package that includes medical, dental, and vision coverage. All qualified applicants will receive consideration for employment based on objective, job-related criteria and without regard to age, disability, ethnic origin, gender, marital status, race, religion, responsibility for dependents, sexual orientation, gender identity, or any other characteristic protected by applicable law.