Lead Qualification Specialist

Job Description

Job Description

BCI Worldwide is seeking a Lead Qualification Specialist to join our team!  BCI Worldwide specializes in providing comprehensive furniture, fixtures, and equipment (FF&E) services for the Hospitality industry. From freight forwarding, warehousing, logistics and final installation, we manage the entire life cycle of hotel pre-opening and renovation projects, delivering value-added services tailored to our customers’ needs.

We are seeking a driven and confident Lead Qualification Specialist to play a critical role in converting inbound interest into booked sales opportunities. This is a sales-focused, phone-based role responsible for contacting leads—no cold calling. Your primary objective is to engage prospects, qualify their needs, and set virtual or on-site meetings/consultations for our sales team.

This role is ideal for someone who is results driven, thrives on phone conversations, understands urgency in sales, and knows how to move a prospect confidently toward the next step.

Key Responsibilities

·         Make high-volume outbound calls to warm commercial logistics leads

·         Qualify prospect opportunities and determine the correct individual(s) for getting on a project bid list

·         Identify customer needs

·         Build rapport quickly and professionally while maintaining a consultative sales approach

·         Overcome objections and keep conversations focused on booking the opportunity

·         Accurately document call outcomes, notes, and appointment details in the CRM

·         Meet or exceed daily and weekly call, contact, and appointment-setting goals

·         Work closely with the sales team to maximize lead conversion and revenue opportunities

Required Qualifications

·         High school diploma or equivalent (college coursework a plus)

·         1+ year of experience in outbound sales, appointment setting, or call center environments preferred

·         Strong persuasive communication and active listening skills

·         Proven ability to move conversations toward a clear next step

·         Comfortable working in a fast-paced, metrics-driven sales environment

·         Basic computer skills and experience using CRM and dialer systems

Preferred Skills & Attributes

·         Experience in commercial services sales (moving, logistics, or B2B preferred)

·         Competitive, goal-oriented mindset with a strong work ethic

·         Professional phone or virtual/written presence with confidence and energy

·         Ability to adapt scripts naturally while keeping control of the call

·         Resilience and consistency in a high-call-volume role

·         Schedule & Compensation

·         Full-time, 40 hours per week

Opportunities for growth, advancement, and performance-based incentives

Why Join Us

·         No cold calling — all leads are warm and inbound-generated

·         Direct impact on sales performance and revenue growth

·         Clear expectations, structured process, and strong sales support

·         Opportunity to build a long-term career in sales and customer engagement

For consideration, please email your resume along with salary requirements.